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UserTesting.com

How it works

  1. Website owners ask for users to test their site. Whenever your demographic profile matches their target audience, you're given the opportunity to test their website.
  2. You use our software to record a video of what's happening on your screen - mouse movements, clicks, and keystrokes - and your spoken comments while you use the website you're testing. (Videos are typically 15 minutes long.)
    Watch a sample video
  3. You answer four questions about your experience. See a sample summary
  4. You'll earn $10 (paid with PayPal). What's the catch?

How to become a user

  1. Have a Windows computer and a fast Internet connection. You can record your voice with a microphone or by telephone.
  2. Fill out a one-page form with your demographic information (gender, computer experience, etc.).
  3. Download and run our software to record your screen and verbal comments as you browse a sample website.

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What people are saying

"UserTesting.com is a really nice little side job. I'm a grad student, and extremely busy, so I like that I can just do a batch of two or three user tests each week. This translates to roughly $50 every other week for sitting with my laptop and telling people why their websites are good, bad, or ugly :-) I suspect you could earn more if you were really on top of claiming jobs, but I'm busy enough that I really only grab them when I have time."
Work Place Like Home


"I’ve been doing some site reviews through UserTesting.com. It’s like taking paid surveys but it pays a bit more. You use recording technology on your computer to capture your site navigation (they provide it) and review the site while recording comments on your phone. Then you write a summary answering four short questions. You earn $10 per site tested. I think it’s a pretty good rate, since you only need to record 5-10 minutes of comments and then write up answers to the 4 standard questions."
Mrs. Micah


"UserTesting.com provides quick and cheap website usability testing. Website owners can access a network of pre-screened testers who are articulate and observant and who meet specified demographics. Testers visit and navigate through a website and have their screen activity and verbal comments recorded for the website owner to review."
Amazon.com