Who are the user testers?

Real users, not usability experts. Our user testers are normal people who clearly articulate their experiences while performing tasks on a website. We have built a network of those people for you to tap into.

Users are pre-screened. The people who apply to be users have to do a sample test and provide profile information. Their video and written summary are evaluated by our screeners, and most of them are filtered out. Those who pass can participate in the usability studies on our site. Then they get rated by customers, and those with lower ratings get removed. So the quality of our users continually improves.

Users share these qualities:

	Don't users require a moderator? Yes, usability testing normally requires a moderator who guides users to make sure they: Perform all the tasks and Verbalize their thoughts However, a moderator costs at least $75/hour. Part of our competitive advantage is that we have a large panel of users who can do these two things on their own. And, they do them in the natural environment of their home or office, rather than the artificial setting of a laboratory.

Facts about our users:

Our Guarantee: The users who test your website will deliver a video and a review with very helpful observations. If that doesn't happen, then get a refund.

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