It’s annoying when a website makes you do something again that you only expect to do once. Try not to cringe as you watch it happen to this shopper at Macys.com. It’s a classic example of how user testing can make quick work of finding usablity issues.
See other usability testing problems on our WebBloopers channel at YouTube.com
Note: Macy’s is not a UserTesting.com customer–all videos for customers are confidential.
One Response to Smilebox.com – Can I sign in, please?
Hiya! Quick question that’s totally off topic. Do you know how to make your site mobile friendly? My website looks weird when browsing from my apple iphone. I’m trying to find a template or plugin that might be able to resolve this problem. If you have any suggestions, please share. Thank you!