How It Works

UserTesting.com provides on-demand usability testing.

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  1. Select Your Participants

  • Use our large, highly qualified user panel
  • Specify demographics to match your target audience
  • Run tests with your own customers
  • Intercept visitors browsing your site in real time
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  2. Post Your Test

  • Describe the tasks you want users to perform
  • Test your website, your competitors' websites, prototypes, Facebook games, Google ads, and mobile apps
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  3. Get Feedback in an Hour

  • Watch videos of participants using your site. Hear them describe where they get stuck or confused.
  • Receive written answers to your questionnaire
  • Interact with users after the test and ask followup questions
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  4. Share With Your Team

  • Edit, annotate, make clips, download, and analyze videos
  • Email and post links to clips for stakeholders to review
  • Improve your site’s conversion rate, become a hero, and leave work early!