User tester: SuddenTom
Date: April 17, 2011
What frustrated you the most about this site?
- I was frustrated most by my inability to verify printer cartridge compatibility. I wanted to be able to search for a cartridge by printer model number.
If you had a magic wand, how would you improve this site?
- I would add a comparison feature. When I was trying to find an appropriate camera, it was hard to tell the differences between them. I would like to be able to choose a few to compare and see a chart showing their features and functions.
- I also would like to see the prices of products more quickly. Having to create an account to see the price of a TV was too time consuming.
What did you like about the site?
- I liked being able to search by brand. I found it very helpful to quickly browse the products I was interested in.
- I liked the wide variety of products available and the low prices. Walmart.com seemed to have a larger selection than most other online stores.
- All the products I viewed had a large number of customer ratings. Since I usually base my purchases on ratings, I’ll probably go to Amazon and Walmart in the future to review ratings and prices.
How likely are you to recommend this site to a friend or colleague (0=Not at all likely, and 10=Very Likely)?
- 8 – Walmart has a large selection of products, many reviews, and good prices. The reason I didn’t give it a 10 is b/c of the three problems I mentioned above (couldn’t find the ink cartridge, wanted a “compare” feature, and it took too long to determine the price of the TV).