Real users, not usability experts. We use crowdsourcing to recruit and screen test participants from all kinds of backgrounds. Our user testers are normal people who clearly articulate their experiences while performing tasks on a website. We have built a network of those people for you to tap into.
Users are pre-screened. The people who apply to be users have to do a sample test and provide profile information. Their video and written review are evaluated by our screeners, and most of them are filtered out. Those who are approved can participate in the usability studies on our site. Then they get rated by customers, and those with lower ratings get removed. So the quality of our users continually improves.
Don’t users require a moderator? Yes, usability testing normally requires a moderator who guides users to make sure they:
However, moderators are expensive. Part of our competitive advantage is that we have a large panel of users who can do these two things on their own. And, they do them in the natural environment of their home or office, rather than the artificial setting of a laboratory.
Users share these qualities:
Test your target audience – When choosing users, you can specify the following demographics:
Facts about our users:
Our Guarantee: The users who test your website will deliver a video and a review with very helpful observations. If that doesn’t happen, then get a refund.