UX Testing Goes Viral with Peek, A Free Service Enabling Companies to See and Hear 5-minute Videos of Real People Using Their Site or App

UserTesting's Free Service, Peek, Delivers 40,000+ User Tests in Just Over Four Months

MOUNTAIN VIEW, Calif., July 17, 2014 – Today, UserTesting announced that its free service Peek launches out of beta to bring marketers, developers, and designers a fresh look into their site’s user experience. Peek allows anyone to receive free 5-minute videos of real people using their website, mobile site, or mobile app. Now everyone can experience the power of user testing and get the insights they need to improve their sites and apps.

“Traditionally, user testing was so expensive and complex that only big companies could afford it,” said Ex-Apple.com Manager and Co-Founder of UserTesting Dave Garr. “So I wanted to find a way to make it available to everyone.”

In just over four months in beta, Peek achieved:

  • 40,000+ user tests delivered
  • 1,014,955+ minutes of videos watched (1.93 years)
  • 202,000+ video views
  • 8,000+ tweets, forum posts, and social shares

“We used Peek and found out not only that we lost a customer, but also why we lost that customer,” said Matt Sisson, chief creative officer at Ramen.

“Peek will help you improve your online shop’s navigation and help you optimize the user experience to increase conversions and customer satisfaction,” said Natalie Beigel, marketing specialist at PrestaShop.

Here are a few samples of Peek in action: Staples, Walmart, OneNote, and DirecTV.

It takes just 10 seconds to try Peek. Simply enter a URL or mobile app name at peek.usertesting.com and click “start!”. In less than 24 hours, UserTesting will send the Peek user a link to their video.

To learn more about how Peek works, view this 30-second clip: https://usertesting.wistia.com/medias/gfy1waod7w.

About UserTesting

UserTesting provides the fastest web and mobile app testing in the market. The company gives marketers, product managers and UX designers on-demand access to people in their target audience, who deliver audio, video and written feedback on websites or apps in less than one hour.

Used by the top 10 web properties in the U.S., UserTesting has run hundreds of thousands of usability tests. UserTesting is headquartered in San Francisco, CA. User panels are currently available in the U.S., Canada, and the UK. For more information, visit www.usertesting.com.

Media Contact:

Jennifer Moebius