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Andy MacMillan

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About the author: Andy brings 20 years of enterprise SaaS experience to UserTesting. As a former product executive at Oracle and Salesforce, he saw the critical role that customer centricity plays in creating great experiences. By helping companies become more customer-centric, he has grown multiple enterprise SaaS businesses to hundreds of millions of dollars.

Andy's articles

cx

What is human insight? Why data alone isn’t enough to create great customer experiences

Introducing CEO Andy MacMillan: “It’s where technology meets people that makes it valuable”