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Ben Russo

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About the author: Ben Russo is the Head of Employee Success at UserTesting. When he's not thinking of new ways to make UserTesting the best place possible to work, he's out on a soccer field or reading a book with his cats.

Ben's articles


UserTesting success story: how Kiva uses human insights to help alleviate poverty around the world

UserTesting Community: how we give back to our communities throughout the year

Career Paths at UserTesting: How Terrence Post rose through the ranks and found his place as a leader at UserTesting

Career paths at UserTesting: appreciating our interns

UserTesting life: Join the club!

UserTesting success story: How Common Cause tapped into human insights for its website redesign

Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales


UserTesting success story: How Cupid’s Charity improves the online fundraising experience


UserTesting success story: Capital Public Radio increases engagement, loyalty, and NPS