Watch a Demo

Ben Russo

Sign up to get bi-weekly insights and best practices, and receive your free CX Industry Report.
Thank you!

Get ready for some great content coming to your inbox from the team at UserTesting!

About the author: Ben Russo is the Ambassador of Culture at UserTesting. When he's not thinking of new ways to make UserTesting the best place possible to work, he's out on a soccer field or reading a book with his cats.

Ben's articles

UT Life: Join the club!

OneWorld success story: How Common Cause tapped into human insights for its website redesign

Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales


OneWorld success story: How Cupid’s Charity improves the online fundraising experience


OneWorld success story: Capital Public Radio increases engagement, loyalty, and NPS

Career Paths at UserTesting: How biology led Mathilde Mouw to an engineering career

Career Paths at UserTesting: How Angela Vuong found her role and became a leader

UserTesting Community: Giving thanks and giving back

UserTesting Community: Promoting early literacy and family engagement with Tandem Bay Area