- Platform Human Insight Platform
Scale human insights across all your teams
Insight CoreGet feedback on any experience with custom test creation
Product InsightGet quick answers to critical product development questions
MARKETING INSIGHTGet fast feedback on marketing campaigns, messages, and creatives
Platform capabilities
- Target your audience
Connect with your exact customers
- Engage and empathize
See, hear, and talk to your customers
- Discover insights
Uncover insights about any experience
- Share learnings
Share key insights across your organization
View all platform capabilities
- Solutions
- Customers
- Partners
- Resources
- Get Paid to Test
About the author:
Few people know MailChimp's users better than Jenn Downs, the company's first customer support specialist. A key player in creating the best email company ever, she has since helped create and shape the MailChimp Research Lab. Seeing and resolving user frustration first-hand fueled her passion for user experience and helped to hone her acclaimed "punk rock usability" style.
