Skip to main content
UserTesting Home
UserTesting Home usertesting-u-logo

Main Menu

      • Teams
      • Design
      • Digital product teams
      • Executives
      • Marketing
      • Product
      • UX teams
      • Company size
      • Startup
      • Small business
      • Mid-market
      • Enterprise
      • Industries
      • Automotive
      • Consumer technology
      • Ecommerce
      • Financial services
      • Gaming and gambling
      • Healthcare
      • Media and entertainment
      • Travel and hospitality
      • Capabilities
      • Integrations and plugins
      • Mobile testing
      • Pro services
      • Templates
      • Features
      • Platform overview
      • Customer Experience Narrative
      • CxN Audience Management
      • Data and machine learning
      • Human Insight Management
      • Plans
      • About UserTesting
      • About us
      • Executive team
      • Newsroom
      • Partners
      • Careers at UserTesting
      • Careers
      • Inclusion and diversity
      • Initiatives and programs
      • Charitable giving
      • Customer research program
      • Education program
      • OneWorld
      • User Tested
      • Digital resources
      • All resources
      • Blog
      • Collections
      • Customer stories
      • Glossary
      • Guides
      • Industry reports
      • Podcasts
      • Template gallery
      • Topics
      • Training and forums
      • Product releases
      • UserTesting University
      • UserTesting CommUnity
      • Events
      • Human Insight User Groups
      • Industry Insights Series 2023
      • Customer conference (THiS)
      • Virtual and in-person events
      • Webinars
  • Contact us
  • Get paid to test
  • Log in
    • English
  • Request trial

Secondary Menu

  • Log in
  • Get paid to test
    • English
    • English

Secondary Menu

  • Log in
  • Get paid to test
  • Request trial

Main Menu

      • Teams
      • Design
      • Digital product teams
      • Executives
      • Marketing
      • Product
      • UX teams
      • Company size
      • Startup
      • Small business
      • Mid-market
      • Enterprise
      • Industries
      • Automotive
      • Consumer technology
      • Ecommerce
      • Financial services
      • Gaming and gambling
      • Healthcare
      • Media and entertainment
      • Travel and hospitality
      • Capabilities
      • Integrations and plugins
      • Mobile testing
      • Pro services
      • Templates
      • Features
      • Platform overview
      • Customer Experience Narrative
      • CxN Audience Management
      • Data and machine learning
      • Human Insight Management
      • Plans
      • About UserTesting
      • About us
      • Executive team
      • Newsroom
      • Partners
      • Careers at UserTesting
      • Careers
      • Inclusion and diversity
      • Initiatives and programs
      • Charitable giving
      • Customer research program
      • Education program
      • OneWorld
      • User Tested
      • Digital resources
      • All resources
      • Blog
      • Collections
      • Customer stories
      • Glossary
      • Guides
      • Industry reports
      • Podcasts
      • Template gallery
      • Topics
      • Training and forums
      • Product releases
      • UserTesting University
      • UserTesting CommUnity
      • Events
      • Human Insight User Groups
      • Industry Insights Series 2023
      • Customer conference (THiS)
      • Virtual and in-person events
      • Webinars
  • Contact us
  • Get paid to test
  • Log in
    • English

Jonathan Hicken

About the author:

Jonathan Hicken is the former Director of Client Operations at UserTesting. Prior to this role, he was UserTesting's Director of Research. 

  • How to Write Great Questions for Your Next User Test

    Research

    How to Write Great Questions for Your Next User Test

    Read more

UserTesting Logo

Real. Human. Insight.

Footer Menu (2022)

  • UserTesting
    • Login
    • Contact us
    • 1 (888) 877‒1882
    • Social Channels

      • FaceBook
      • Twitter
      • LinkedIn
      • Instagram
    • Language
      • English
      • German
      • French
  • Solutions
    • Team solutions
    • Digital product teams
    • Executives
    • Marketing
    • Product and design
    • UX teams
    • Capabilities
      • Integrations and plugins
      • Mobile testing
      • Pro services
  • Platform
    • Platform overview
    • Human insight platform
    • Getting started
      • Plans
  • Company
    • About UserTesting
    • About us
    • Executive team
    • Accessibility statement
    • Press
    • Careers at UserTesting
      • Careers
      • Diversity and inclusion
    • Giving back
      • Charitable giving program
      • Education partner program
  • Resources
    • Digital resources
    • All resources
    • Blog
    • Customers
    • Guides
    • Events
    • Human insight
    • Industry reports
    • Podcasts
    • Webinars
    • Additional resources and information
      • UserTesting CommUnity
      • UserTesting University
  • Support
    • Trust Center
    • Do Not Sell or Share
    • Cookie policy
    • GDPR policy
    • Privacy policy
    • Legal
      • Privacy center
      • Contributor help
      • Customer terms
      • Customer FAQ
      • Anti-Corruption Policy
      • Export overview
      • Customer help
    • Other
      • Bug bounty
1 (888) 877-1882

  • FaceBook
  • Twitter
  • LinkedIn
  • Instagram
© UserTesting 2023

Search

Not finding what you’re looking for?

Try one of these queries instead: