Jonny Macaluso

About the author:

Jonny is a Human Insights Consultant at UserTesting. In the past, he’s held roles at Brandwatch, helping brands leverage social media insights to better engage with their customers and at Qualtrics, helping organisations understand how to build better customer and employee experiences. What gets him out of bed is uncovering the why behind the what and uncovering what drives consumers’ purchase behaviours.