Ki Arnould About the author: Ki is a CX and user research enthusiast, low-carb queen, minimalist, media nerd, and happy hour maven Research Testing the customer experience of Amazon's Prime Day Read more Marketing Adding remote focus groups to your user research strategy Read more Research Solving Site Navigation Issues with Tree Testing Read more Research Tips for Using Written Response Questions in UX Research Read more Research Setting Clear Objectives for Your UX Research Read more Research Why You Should Do a Dry Run Every Time You Test Remotely Read more Load More