Ki Arnould

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About the author: Ki has designed, implemented, analyzed, and reported upon hundreds of usability studies as a member of User Testing's Research Team. She also delights in training padawan Researchers in the not-so-ancient art of conducting outstanding usability research.

Ki's articles

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My Users Told Me They Wanna Shop Around: An In-the-Wild Shopping Study

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How Rapid Iterative Testing Helped Launch a Virtual Event Site

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Testing the customer experience of Amazon’s Prime Day

marketing

Adding Remote Focus Groups to Your User Research Strategy

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Solving Site Navigation Issues with Tree Testing

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Tips for Using Written Response Questions in UX Research

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Setting Clear Objectives for Your UX Research

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Recruiting Your Target Audience for UX Testing with Screener Questions

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Using Rating Scale Questions in Your UX Research