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Shadavia Jones

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About the author: Shadavia is an Onboarding Manager at UserTesting. When she isn’t talking about all things UX with financial services companies, she’s traveling the world, wandering into an airport bookstore, or taste testing craft beer.

Shadavia's articles

cx

How travel and hospitality brands are driving better CX for group travel

cx

4 elements that impact finserv first-time mobile experiences