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Shyna Zhang

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About the author: Shyna is part of the UserTesting Product Marketing Team. She's passionate about helping organizations test assumptions and re-imagine their customer experience. What 'truths' have you tested today?

Shyna's articles

marketing

How marketers rely on human insights to engage customers

product

Capture human insights from your own customers with Live Conversation

cx

Hacking customer insight to build better product with My Recruit

cx

5 tips for getting great customer insights with UserTesting’s My Recruit