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Stephanie Kong

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About the author: Stephanie is a Senior Product Marketing Manager for UserTesting with with over ten years of experience in brand and product marketing spanning the publishing, online advertising, consumer electronics and now SaaS enterprise products industries.

Stephanie's articles

product

How we used Machine Learning to improve Transcripts

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Breaking hearts and making stars

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New feature: invite observers to your Live Conversation sessions

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How to win over your customers through competitive analysis

cx

How we’re leveraging customer insight to improve Enhanced Metrics

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Testing at every stage of development

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Introducing Enhanced Metrics: a faster way to locate key insights

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Do your digital experiences “spark joy”?

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How to improve CX by scaling customer research