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About the author:
Sterling brings 20 years of experience to UserTesting. As a former marketing and insights executive at Intuit, Qualtrics, Microsoft, HP, and Procter & Gamble, he saw the critical role that actionable customer insights play in creating effective, easy and enjoyable experiences. By helping companies become more customer-centric, he has helped create and grow some of the most recognizable brands and experiences for consumers and businesses.