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Steven Carr

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About the author: Steven is a Content Marketing Manager at UserTesting. When he’s not inserting oxford commas where they belong, you can find him shooting pool at a local dive or laughing at his own jokes.

Steven's articles

Afraid no one will take your industry survey?


Why jargon is the silent killer of customer experience


4 considerations for building customer empathy into your B2B marketing


Weekly roundup: double-check your holiday shopping experience


Why your customer is the most valuable person on your innovation team


Weekly roundup: top resources for collecting customer feedback


How to strategically deploy empathy to make better product decisions


UserTesting and Qualtrics: marrying the narrative with the numbers


Weekly roundup: top posts to help designers keep things customer-centric