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Steven Carr

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About the author: Steven is a Content Marketing Manager at UserTesting. When he’s not inserting oxford commas where they belong, you can find him shooting pool at a local dive or laughing at his own jokes.

Steven's articles

Afraid no one will take your industry survey?

cx

Why jargon is the silent killer of customer experience

marketing

4 considerations for building customer empathy into your B2B marketing

cx

Weekly roundup: double-check your holiday shopping experience

cx

Why your customer is the most valuable person on your innovation team

research

Weekly roundup: top resources for collecting customer feedback

product

How to strategically deploy empathy to make better product decisions

cx

UserTesting and Qualtrics: marrying the narrative with the numbers

design

Weekly roundup: top posts to help designers keep things customer-centric