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About the author: With UserTesting’s on-demand platform, you uncover ‘the why’ behind customer interactions. In just two hours, you can capture the critical human insights you need to confidently deliver what your customers want and expect.

UserTesting's articles

design

IDEO’s human centered design process: How to make things people love

cx

Customer experience metrics: a brief guide on how to measure CX

cx

UserTesting success story: How a fast food chain serves up delicious experiences

cx

Improve Net Promoter Score with human insights

design

UI vs. UX: What’s the difference between user interface and user experience?

cx

The top UX certification programs for design professionals

product

Webinar: Testing with your users to help achieve product-market fit

design

Adobe Engages UserTesting to Help Transform Photoshop Feature

Good UX is Good Marketing: Brand Affinity Through Delightful Interactions