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About the author: With UserTesting’s on-demand platform, you uncover ‘the why’ behind customer interactions. In just two hours, you can capture the critical human insights you need to confidently deliver what your customers want and expect.

UserTesting's articles

design

Essential TED Talks for UX design

design

How color impacts conversion rates and UX

Top UX masters degree programs

research

How to get feedback over time with diary studies

design

IDEO’s human centered design process: How to make things people love

cx

Customer experience metrics: a brief guide on how to measure CX

cx

UserTesting success story: How a fast food chain serves up delicious experiences

cx

Improve Net Promoter Score with human insights

design

UI vs. UX: What’s the difference between user interface and user experience?