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About the author: With UserTesting’s on-demand platform, you uncover ‘the why’ behind customer interactions. In just two hours, you can capture the critical human insights you need to confidently deliver what your customers want and expect.

UserTesting's articles

cx

What is customer experience (CX)?
7 industry experts weigh in

product

UserTesting at Mind the Product: our product team’s top takeaways

The curse of knowledge: how it impacts you, and what to do about it

cx

Why every team should care about human insights

marketing

5 marketing terms your marketing teams want you to know

product

23 top resources for mobile app design

design

3 tips for resolving internal design disputes

cx

4 ways finservs can use customer empathy to establish trust

cx

8 ways to get faster human insight with UserTesting