A year of thoughtful content: our top 10 posts from 2019

What would the start of a new year be without an obligatory list that compiles the greatest of 2019? From most liked photos on Facebook and Instagram to most played songs on Spotify, there’s nothing like ringing in the new year with a little reflection of our top posts from 2019.

It’s been a fantastic year for the UserTesting blog. We’ve grown our author pool, and it’s because of those contributors who provide invaluable insight and industry knowledge to our posts that make them stand out.

Below we have a list of articles that generated significant traffic. Enjoy!

Marketing

• 78 marketing questions to ask (and how to test them)
• The 5 best guides for creating a customer persona

Product

• 20 questions to ask customers about your product
• How to communicate roadmap changes no one wants to hear

Design

• 31 prototype testing questions every designer should ask
• 5 best prototyping tools to help UI/UX designers build better products

Further reading

• 7 Gestalt principles of visual perception: cognitive psychology for UX
• What is UX design? 15 user experience design experts weigh in
• The 8 best UX podcasts to keep you on top of your game
• The curse of knowledge: how it impacts you, and what to do about it

Bring on 2020

With a renewed focus on continuous improvement and learning, we’re excited to bring you another year of great content. We’ve seen the CX industry change so much over the course of the year, and we have our eyes set on the newest trends coming in 2020!