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6 reasons why you need to attend THiS: The Human Insight Summit

Noelle Peterson  |  August 16, 2019

Do you care about your customers? Are you motivated by the challenge of constantly creating better experiences for them? Customer-obsessed innovators, thought leaders, and practitioners will share their insights at UserTesting’s multi-city customer conference, The Human Insight Summit (THiS) in October.

Over 70% of sessions are led by happy UserTesting customers.

Join us in New York City or San Francisco to spend a day with like-minded professionals in UX research, customer experience (CX), design, product, digital, and marketing. This is your opportunity to connect with some of the industry’s greatest minds focused on creating great experiences built on deep customer empathy and human insight.

Why you can’t miss THiS

1. Inspiration

Hear from industry thought leaders who’ll share their visions for the future of customer insight through ground-breaking keynote, breakout, and panel sessions. 

Draw immediate inspiration during the opening keynote with our executive team when they showcase new ways for you to create better experiences for your customers that drive business value and boost customer loyalty.

2. Tips-and-tricks

Walk away with new strategies and skills, best practices, and valuable insight from industry leaders and research pros that you can apply to your business.

Ever wonder how your visual content resonates in the marketplace? Be sure to join Eric Beteille, Senior Content Strategist from Disney Resorts, who’ll share the ten elements he uses to ensure his imagery entices and attracts families to book once in a lifetime experiences.

3. Success stories

Get insight straight from the trenches from successful UserTesting customers who’ll share their experiences leveraging customer feedback and human insight across different verticals, challenges, products, and solutions.

You won’t want to miss how IBM’s 400+ UX practitioners leveraged UserTesting to complete over 200 research studies that supported more than 50 product releases in one year.

4. Vision

Unpack UserTesting’s vision for the future of human insight and on-demand feedback, as well as its product roadmap. We’ll also celebrate distinguished visionaries who use human insight to deliver amazing customer experiences as we announce the winners of UserTesting’s 2019 illumi Awards.

5. Networking

Network with like-minded professionals and connect with UserTesting product experts and executives in one place! Be sure to nail down your elevator pitches and get all the answers you need to your burning questions around customer experience and human insight.

6. Exploration

Hand-in-hand with networking, check out what San Francisco and New York City have to offer with your industry peers—unwind in two of the liveliest cities with points of interest you won’t want to miss.

Discounted conference pricing through August 25th

As all good things must come to an end, be sure to grab your tickets by August 25th to take advantage of our early bird pricing of $199. Tickets purchased after August 25 will cost $349.

Want to get involved? Become a conference sponsor

Interested in showcasing your brand in front of hundreds of UserTesting customers and industry professionals? Find out more about becoming a sponsor by emailing us at

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About the author:

Noelle is Director of Global Events and Field Marketing at UserTesting where she leads and oversees conferences, field events, and our very first customer roadshow—The Human Insight Summit!