Real estate

Extra Space Storage + Quantum Metric + UserTesting

Read how Extra Space Storage stays a top player in the self-storage industry

These combined solutions help keep us focused on enhancing the customer experiences that matter most, and ensures that we’re keeping our customers at the center of business decisions.

Brooke Stencil - “These combined solutions help keep us focused on enhancing the customer experience

VP Digital Marketing, Extra Space Storage, Brooke Stencil

  • 3%
    Lift in move-in conversion rate across 2,000+ properties in 41 states
  • 14X
    Faster average deployment time for user interface design changes
  • Increased decision-making confidence for driving digital engagement
  • Zillow teaser
    Check out how UserTesting contributors helped Zillow refine map placement, advertising options, and search listings
  • Check out how focusing on empathy helps renters find homes they love