Connected Devices and IoT

Engage with customers as digital transformation continues to grow

Pre-built templates are helpful if you are trying gain a more complete picture of customers’ expectations in their use of connected devices and the IoT, want to expand into connected devices or are looking to optimize current connect device experiences. Designed by research experts, UserTesting templates provide out-of-the-box sample questions that can be used as-is or customized to fit an organization’s exact testing requirements. 

As more devices become linked via cloud computing and the expectations of customers change, there is a heightened need for companies to understand how people interact with and react to these connected devices and new experiences. 

Templates enable companies building products, services, brands and experiences to obtain rapid feedback in the form of video recordings from contributors that have opted-in to share their perspectives and experiences as they execute a pre-built series of tasks and instructions online.

Use these templates to:

  • Learn how consumers use connected devices in their daily lives
  • Understand evolving consumer needs and expectations for connected devices
  • Rapidly innovate connected devices
  • Optimize digital touchpoints
  • Troubleshoot voice interaction pain points

Understand how people interact with and react to connected devices and new experiences...