Product Insight

The UserTesting Human Insight Platform empowers all teams with on-demand customer feedback and exposure to real customer interactions and perspectives they need to build deep customer empathy and deliver better customer experiences.

A solution designed to meet the needs of Product Managers looking for fast feedback throughout the development process.


Platform features:

Quick Answers
Quick Answer builder
Adobe XD Quick Answers plugin
Live Conversation (up to 30 min each)
Access to test participants1
Access to International test participants
My Recruit
Participant view
Advanced demographics

Self-guided video recordings
Enhanced Metrics (incl. Mobile Web and Interactive Path Flows)
Automatic Highlight Reels
Insights Summary
Sentiment Tagging
Trello and Slack integrations
10 Digital property bundles2
Configurable SSO (by request)

Onboarding available at additional cost

1 Includes participants located in the US, CAN, UK, AUS, and IND.

2 A digital property bundle consists of one website, mobile site, android app, and IOS app associated with a specific brand (includes unlimited competitor properties).

PREMIUM Each licence includes up to:
Licensed User
10 total Quick Answer or Live Conversation tests per year
Licensed User
24 total Quick Answer or Live Conversation tests per year
Participant Pack Increases the maximum number of participants per Quick Answer test from 5 to 15
Does not impact the number of participants for Live Conversation tests
Custom Quick Answers Work directly with UserTesting Research experts to create your own custom Quick Answers