Introducing the Human Insight Platform

A video-first platform where you can see and hear the experiences of real people as they engage with your products, designs, apps, processes, concepts, or brands.

Why Companies partner with UserTesting

TrustRadius Best feature set of 2022

How it works
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2,500+ Customers  around the world

Customer stories

Video-first Customer Experience Narratives (CxNs)

Get a vivid, first-person understanding of an experience with CxNs

Fastest way to quality human insight

80%+ of CxNs complete within a few hours through our global, opt-in contributor network

Platform that scales across your teams

Simple user experience designed to scale with flexible, pre-built templates 


How it works

Target your audience

Access the UserTesting Contributor Network, or connect with your own customers. Easily create tasks for your audience to complete or use a template.

Human Insight Platform

Generate Customer Experience Narratives

Real people share their perspectives via our mobile or desktop recorder or schedule live 1:1 conversations with your audience.

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Discover and share human insight

Discover insights with machine-learning powered dashboards and visualizations. Share insights reports, highlight reels, and video clips via email, Slack, Jira, or Trello.

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Forrester: UserTesting delivers a 665% ROI over three years

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.

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Open API and Ecosystem

Get feedback on any experience and share insights anywhere with UserTesting’s 
ecosystem of integrations and plugins.

Experience Management



Slack | Trello | JIRA

UX Design and Prototyping

Adobe XD


Google Calendar | Outlook