Introducing the Human Insight Platform
Get on-demand feedback, empathize with your customers and build amazing experiences.
See how it works
The UserTesting platform enables your
entire organization to get rapid
customer feedback
Powerful access to the platform with the ability to create custom tests from scratch
Build better products with a solution tailored to the needs of product managers
Get fast feedback on marketing campaigns, messages, and creatives
Insight Core, Product Insight, and Marketing Insight are built on the same powerful set of platform capabilities
Target your audience
Access the diverse User Testing panel or connect with your own customer, partner or employee to get rapid feedback on any experience.
Key features:
- UserTesting Panel
- Your Customers: My Panel and My Recruit
- Business Panel
Engage & empathize
Understand the “why” behind the “what” by deeply empathizing with your users through self-guided video recording or live interviews.
Key features:
- Self-Guided Video Recording
- Live Conversation
- Integrations
- Secure Prototype Hosting
Discover insights
Browse transcripts, tag themes and create notes to uncover insights about almost any experience and customer interaction.
Key features:
- Transcripts
- Tagging
- Notes
- Search
- Folders
- Favorites
- Repository & Storage
- Metrics
Share learnings
Build a shared understanding of your customer experience. Simple highlight, clip, and share key insights across your organization and collaborate on finding.
Key features:
- Highlight Reels
- Workspaces
- Approval Flow
- Notifications
- Exports
- Usage Reporting
- Share via Email
- 3rd Party: Trello & Slack
“UserTesting makes me look like a super hero to my team. The fact that I can get insights in hours and not have to wait weeks is a game changer!”
Quickly share insights to supercharge your productivity and drive customer-centric decision-making throughout teams. UserTesting currently supports integrations and plugins with a variety of tools:
Experience Management
Collaboration
UX Design and Prototyping
Scheduling
More UserTesting platform capabilities
Industry leading technology, including encryption and SSO, protects your data from outside threats.
Scale your team’s testing while ensuring quality and accuracy, with approval workflows or templates.
With 24/5 chat and phone support, you can connect with product and research experts when you need it.
