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Learn how Learn how Learn how Empathy is a key driver for growth and innovation   Learn how    Empathy is a key driver for growth and innovation Learn how Learn how Learn how

Introducing the Human Insight Platform

Get on-demand feedback, empathize with your customers and build amazing experiences.

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See how it works

The UserTesting platform enables your
entire organization to get rapid
customer feedback

Insight Core, Product Insight, and Marketing Insight are built on the same powerful set of platform capabilities


Target your audience

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Access the diverse User Testing panel or connect with your own customer, partner or employee to get rapid feedback on any experience.

Key features:
  • UserTesting Panel
  • Your Customers: My Panel and My Recruit
  • Business Panel

Engage & empathize

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Understand the “why” behind the “what” by deeply empathizing with your users through self-guided video recording or live interviews.

Key features:
  • Self-Guided Video Recording
  • Live Conversation
  • Integrations
  • Secure Prototype Hosting

Discover insights

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Browse transcripts, tag themes and create notes to uncover insights about almost any experience and customer interaction.

Key features:
  • Transcripts
  • Tagging
  • Notes
  • Search
  • Folders
  • Favorites
  • Repository & Storage
  • Metrics

Share learnings

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Build a shared understanding of your customer experience. Simple highlight, clip, and share key insights across your organization and collaborate on finding.

Key features:
  • Highlight Reels
  • Workspaces
  • Approval Flow
  • Notifications
  • Exports
  • Usage Reporting
  • Share via Email
  • 3rd Party: Trello & Slack

See why UserTesting is trusted by the
world’s most innovative brands

Integrations and plugins

Quickly share insights to supercharge your productivity and drive customer-centric decision-making throughout teams. UserTesting currently supports integrations and plugins with a variety of tools: 

Experience Management 


UX Design and Prototyping


Integrations and plugins

More UserTesting platform capabilities

Enterprise Grade
Enterprise Grade

Industry leading technology, including encryption and SSO, protects your data from outside threats.

Quality Assurance
Quality Assurance

Scale your team’s testing while ensuring quality and accuracy, with approval workflows or templates.


With 24/5 chat and phone support, you can connect with product and research experts when you need it.