Financial services

Experian + UserTesting

Discover how Experian gained valuable insights regarding their power users and end customers

Grant Yurada, Sr. Manager, UX Product Design

UserTesting empowers us to have a much more strategic approach than NPS alone because it delivers far richer human insight.

Grant Yurada

Sr. Manager, UX Product Design, Grant Yurada

  • 20%
    Improvement in process efficiency
  • Richer, more actionable insights
  • Increased demand for human insights
  • Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.
    Watch how testing with customers helps TaxSlayer improve its software quickly.
  • Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.
    Witness how quick insights from UserTesting contributors helped T. Rowe Price solve a business-critical design problem
  • See how human insight helps Finastra improve its financial software for customers
  • ATB teaser
    Learn how ATB Financial rapidly innovates their platform with customers in mind