Manufacturing

Technology

Pitney Bowes + UserTesting

Watch how rapid prototyping and testing with UserTesting contributors helped increase customer renewals by 133%

Remote video URL
  • 133%
    Increase in customer renewals
  • Significantly increased customer lifetime value
  • Significantly increased customer loyalty
UserTesting is the fastest, most powerful platform for understanding our customers. It's central to our rapid iteration process.
Nat Sweeney, Director of User Experience, Pitney Bowes
Nat Sweeney Director of User Experience, Pitney Bowes, Nat Sweeney
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