Test ideas and prototypes

Concept validation and testing

Get candid feedback or validation to help evaluate a new concept or idea
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benchmark ease of use

What you'll learn

1. Valuable insight that will help you gain buy-in from stakeholders

2. Features or designs you haven’t yet considered

3. Whether there's already a product or solution in the market that meets your customers' needs and how to ensure a product-market fit

4. How people react to an idea for a product or service and if they’ll buy your product vs. the competition

Hear from our customers

B2C healthcare organization Your.MD is on a mission to help people find personalized and dependable health support. Looking to boost the UI and UX of their app Healthily, Your.MD turned to UserTesting for time-sensitive validation of their design concepts. Using a mix of moderated and unmoderated testing, they learned of pain points in the user experience and confirmed areas where they needed to go back to the drawing board. UserTesting’s contributor feedback put them on the right track to improving user interface and also verified a theme they had hypothesized themselves—that some language in the US app store confused users. After the necessary changes were made, the payoff was clear—both the number of US customers and retention rate increased.

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Forrester: UserTesting delivers a 665% ROI over three years

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.

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