CX Survival Guide for 2019Stephen Fleming-Prot
In this Webinar, Stephen Fleming-Prot, Principal UX Researcher, provides techniques to guide you through the sometimes rough waters of customer experience research in 2019. With executives demanding that their teams connect with customers and build empathy for their users, this webinar gives you actionable tactics to help you expand your cross-functional teams’ methods and approaches for research.
A UserTesting Webinar Series: Marketing EditionMichael Mace
How we leverage UserTesting. In this webinar, UserTesting VP of product marketing Michael Mace will share his personal experiences in pushing the UserTesting platform to the limit to validate marketing content, and get fast insights on customer attitudes in a wide variety of subjects.
A UserTesting Webinar Series: Product Edition Part TwoTanya Koshy
How we leverage UserTesting. In this webinar series, UserTesting’s VP, Product Management, Tanya Koshy, will share a few stories highlighting how the UserTesting platform has helped her team quickly validate product opportunities and ideas early in the development cycle.
A UserTesting Webinar Series: Product Edition Part OneBrian Tran
How we leverage UserTesting. In our first installment of the Product Edition Webinar, UserTesting’s Director of Product Brian Tran will share a few ways he leverages the UserTesting platform for product discovery and validation, to make decisions quickly and confidently.
A UserTesting Webinar Series: Research EditionJosh Kunz
How we leverage UserTesting. In this webinar, UserTesting’s Product Insights Sr. UX Researcher Josh Kunz will share a few stories about how this team uses the UserTesting platform to scale research within the department and throughout the entire company.
A UserTesting Webinar Series: Design EditionKim Adamski
How we leverage UserTesting. In this webinar, UserTesting’s Product Design Manager Kim Adamski will share a few stories on how UserTesting has used Design Sprints to ship products, lessons learned, and how her team continues to refine their process.
A simple method to make better CX decisionsAnn Morey
Join Ann Morey, a longtime researcher and expert user of the UserTesting platform to learn how to conduct mini behavioral interviews to ask all your nagging questions like, “Why do people start using our product?” or, “What do our competitors do for their customers?” and, “Is this problem we’re trying to solve really a pain point?”
Live Conversation: Connecting with customers in real timeDevin Harold and Nayaab Lokhandwala
Watch to learn how Live Conversation customers, Devin Harold from Verizon and Nayaab Lokhandwala from Alaska Airlines, have used human insight to build better products and improve user experiences.
What’s with Apple’s latest iPhone ads?Tiffany Zhong and Lija Hogan
In this webinar, learn what’s with Apple’s latest iPhone ads. We have guest speaker and Gen Z expert, Tiffany Zhong, Founder and CEO of Zebra Intelligence along with our own Director of Strategic Research Services, Lija Hogan.