Take a tour of the UserTesting platform in this 8-minute demo. You’ll learn how fast and easy it is for your team to set up, run, and analyze studies with UserTesting so you can start getting valuable user insights.
Spark a CX revolution: tips from the trenchesMaggie Young and Stef Miller
Maggie and Stef share the most-talked about initiatives that forward-thinking companies are focused on and how today’s modern brands are building a customer-centric culture.
Tackling the top 10 mobile commerce design challengesLinda Bustos
Linda Bustos has surveyed and analyzed the mobile experiences of the Internet Retailer 500. Based on this research, she lays out out the top 10 mobile commerce design challenges and shows step-by-step how to overcome them.
UX in Action: HubSpotTim Merrill
Tim Merrill, Director of Product Design at HubSpot, gives us a behind-the-scenes look at all things related to UX and design! He showcases a recent challenge his team faced and walks us through their solution.
How to build a product people loveAmy Jo Kim
Amy Jo Kim, CEO of Shufflebrain, shows you how to build products people love and come back to—again and again. Learn how leading startups like Slack use game thinking—not gamification—to build products that people love to use.
Extraordinary CX: Turn first-time buyers into loyal customersTommy Walker
Tommy Walker, a Shopify conversion expert, will change the way you look at first time buyers forever. Learn how to avoid the mistake 99% of e-commerce companies make with first-time buyers, how to optimize the first-time buying experience to improve repeat revenue streams, and much more!
The Future of UX: Two Industry Leaders Talk TrendsLou Rosenfeld and Chris Hicken
UX is a transformative force in almost every successful business today. Leading UX authority Lou Rosenfeld joins UserTesting’s President, Chris Hicken, to discuss where this dynamic discipline is heading. Listen in as they share their insights on the major trends shaping the industry, examine the UX landscape, and discuss where it’s headed.
UX in Action: LyftFrank Yoo
Frank Yoo, Head of UX & Product Design, gives us a behind-the-scenes look at the design process at Lyft! He talks about how his team is structured and walks us through a recent UX challenge that resulted in an overhaul of the app’s UI.
How to Win More A/B TestsPeep Laja
If you come up with your A/B test hypotheses based on the “how about we try this” or “marketing team brainstorm” methods, it’s no wonder you’re not getting many wins.
Peep Laja, founder of ConversionXL and voted the most influential conversion rate optimization expert in 2015, shares a better way to A/B test and will walk you through how to start implementing this process immediately.
Avoiding Disaster: What a Successful Website Redesign Looks LikeBrian Massey
Brian Massey, founder of Conversion Sciences, discusses the perils of doing a website redesign and how to end up with a site that performs better in the end. We explore case studies of redesigns that have soared and those who have crashed. You’ll leave with practical advice on how to assess your existing site to decide if a redesign is even needed.
Getting Field Observation Right: 10 Things to Pay Attention ToTomer Sharon
Observing how humans behave in our natural environments produces a lot of valuable data and insights. But it’s difficult—if not impossible—to pay attention to everything that’s going on during a field observation.
In this webinar, Tomer guides us on how to stay focused during field observations and what to pay attention to in order to capture data critical to your research goals.