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Access now Access now Access now The executive's guide to empathy-driven ROI   Access now    The executive's guide to empathy-driven ROI Access now Access now Access now
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Product adoption

Understand what keeps your most loyal customers engaged with your products

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Use this template to:

  • Gather insights about what drives usage and adoption of your product

  • Understand the context where the product is used

  • Understand what could make the experience easier and more delightful for customers

  • Compare usage feedback to what you learned during product discovery to see if designs address the identified problems 
     

After you've launched a new product or feature, continue monitoring usage to address new challenges and evolve the experience to drive greater adoption or conversion. The questions you ask post-launch will help guide decisions on functionality or features you may need to add or remove.

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