Event

The role of experience insights on influencing purchase intent and increasing conversions

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Haymarket Hotel, London

We’ve reached capacity for this event. If you’d like to be added to the waiting list, please complete the form on the right and we’ll let you know if a seat becomes available.

Modern consumers expect you to provide a seamless online experience - one that anticipates and satisfies their needs. This means that creating a customer-focused digital experience is crucial for improving conversion and growing sales.

Join UserTesting alongside LEGO for this roundtable, where we'll discuss how user research can help you gather intelligent, customer-focused insights, to make confident decisions that improve your user experience, and increase conversions - both on your own sites and also third party sites. 

Areas of discussion will include:

  • Examples from LEGO of how to maximise user research to reduce friction and drive improved conversion and sales. 
  • How to share impact stories across your own company, and with third parties, that have come from research, in order to create a customer and user centred culture.
  • Learnings and experiences of optimising content to drive greater conversion on your own site and third party sites. 
  • Types of research to use to improve your digital experiences and drive better decision-making across the business.

This is an invite-only event, and spaces are limited, so please register soon to secure your place.

Get Access now!

Mark Boston
Mark Boston
The LEGO Group
Global eCommerce Director, Head of Commercial Excellence
Sabila Anata
Sabila Anata
The LEGO Group
Content Manager
Tom Hayes
Tom Hayes
UserTesting
Director of Research Partners

Details:

  • Venue: Haymarket Hotel, London
  • Timings: 10am - 12 noon BST (followed by optional lunch until 1.00pm)