• Understand what it's like to be your customer

    Hear what your audience is saying and see what they mean so you can create better experiences.

  • Forrester Report

    Forrester names UserTesting a leader in Experience Research in 2023

    Learn more about the value of Experience Research Platforms (XRPs) and why UserTesting is named an industry leader with the highest possible scores across 20 criteria.

  • Customers rate UserTesting #1

    Discover how teams across UX, Design, Product, and Marketing are creating exceptional experiences (and eliminating bad ones) with human insight.

  • THiS on demand

    Join us at THiS 2024

    Join us in Austin for The Human Insight Summit (THiS), UserTesting’s annual customer conference October 28-30, 2024.

Trusted by leading brands

Remove the guesswork and create better experiences

Remove the guesswork and create better experiences

Target diverse audiences

Quickly find and reach your target audiences from any of our purpose-built or partner networks.

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See experiences firsthand

See and hear real people share their perspectives as they interact with your brand, products, apps, and prototypes.

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Validate findings with confidence

Discover insights with machine-learning powered dashboards and visualizations. Validate learnings with higher sample-size studies.

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Measure and benchmark performance

Benchmark your experiences over time and vs. your competitors. Identify areas for opportunity and measure impact over time.

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We love our customers

Powering over 3,400 of the world’s top brands




  • "To help our customers launch the most compelling digital experiences, we partner with UserTesting to bring human insight into our design process, empowering us with a higher degree of confidence."
    Jaime Vasquez
    Principal Experience Architect & Digital Strategist
    Adobe Consulting
  • "Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey."
    Tom Lorusso
    Xbox Principal User Research Manager
  • “In the race for high quality human insights, nobody beats UserTesting. We recruit target users and complete our tests in hours, not weeks. It's our insight engine -- the power unit behind our momentum -- and a key reason why our remote design sprints are seen as so successful by our business leaders.”
    Sam Howard
    Senior UX Researcher
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    For Digital product teams

    The UserTesting Platform allows digital product teams to validate concepts, get customer feedback, and discover needs to help improve digital experiences

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    For UX teams

    Drive alignment across teams with human insight, backed by a proven framework for adoption, momentum, and success.

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    For Product and Design teams

    Collect feedback on any experience, analyze results, and share findings while saving time and reducing the cost of rework.

  • teaser image for page solutions teams marketing


    For Marketing teams

    Drive growth with critical insights from real customers about your brand, products, advertising, promotions, and more.

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    For Executives

    Comprehensive solution to integrate quality customer feedback and real human insight across the organization. Backed by a proven framework for adoption, momentum, and success.

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    For Startups

    Capture rich, video-based feedback to make decisions with confidence, ensure product-market fit, and accelerate innovation and growth.

  • teaser image for solutions small business page


    For Small Businesses

    Drive growth and innovation through fast, remote customer feedback that anyone on the team can access to create customer-centric products and experiences.

  • teaser image for solutions customers mid-market


    For Mid-Market

    Quickly capture rich, video-based feedback to increase speed-to-market, adapt to changing customer needs, and grow into world-class brands.

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    For Enterprise

    Quickly capture rich, video-based feedback from customers, prospects, employees, and more to innovate and build exceptional brand experiences.

  • Automotive



    Get customers where they need to go with exceptional automotive experiences

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    Consumer Technology

    Keep up with the rising demand for exceptional technology experiences

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    Create frictionless online shopping experiences by optimizing your ecommerce experiences and boosting conversions with human insight

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    Financial Services

    Innovate and optimize experiences to drive trust and customer loyalty

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    For Gaming & Gambling

    Up the ante with winning gaming and gambling experiences

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    For Healthcare

    Understand and empathize with patients to improve healthcare experiences and drive loyalty

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    For Media and Entertainment

    UserTesting platform gives media & entertainment companies insights to improve CX. Usability testing helps improve your user's journey and experience. Learn more

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    For Travel and Hospitality

    Exceed traveler expectations for health, safety, and personalized, memorable experiences

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    AI Insight Summary

    Uncover powerful new insights more efficiently by leveraging AI.

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    Integrations and plugins

    See how UserTesting helps you do more with your existing tools and solutions to further optimize your customer experience.

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    Mobile application testing

    Mobile application testing 

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    UserTesting Template Gallery

Customer empathy for every experience

Whether you're focused on UI, UX, UX Design, CX, or something else altogether, check out these resources to learn more about keeping your customer at the center of the experiences you create.
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UI vs. UX

Understand the differences between UI and UX and how human insight can help with both. 

Learn more
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UX design for every experience

No matter how you define UX design, keeping your customer at the center is what experts agree matters most. 

Learn more
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Testing CX

Customer-centricity is an ever-evolving goal. Learn why testing a holistic view of your experiences is the best way to ensure great CX.

Learn more


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AI Insight Summary

Learn More
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The complete guide to user testing websites, apps, and prototypes

Learn More
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Industry Report

2023 Experience Industry Report

Learn More
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The Insights Unlocked Podcast

Learn More
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July 2023 Product Release

Learn More

Real human insight, delivered real fast

Watch real people engage with your products, apps, or services, and easily get a vivid, first-person understanding of any experience.