Services

Insights Services

Leverage our team of experts to perform end-to-end research on your behalf—surfacing, analyzing, and delivering the insights you need to improve your product, service, and brand experiences.

Work with the industry's leading UX research team

UserTesting Insights Services is a team of UX and CX specialists, with over 200 years of cumulative experience, guaranteeing research quality and continuity. 

Study types offered

  • Attitudes and usage study
  • Persona development
  • Persona validation
  • Agile design testing
  • Click testing surveys
  • Tree testing
  • Accessibility testing
  • A/B testing
  • Competitive benchmark
  • Longitudinal benchmark

Mature your research practice with help from our experts

 Establishing best practices across a wide range of capabilities that can be used to help your team get to the insights they need, faster. 

We offer a broad range of capabilities

  • UX benchmarking

  • Tree/IA testing 

  • Click testing

  • Interviews

  • Multi-method UX research

  • Qualitative and quantitative usability testing

  • Attitudes and usage studies

  • Intercept studies

  • Diary studies

  • Card sorting

  • Surveys

  • Heuristic evaluation

  • A/B and preference testing

  • Accessibility studies

  • Moderated testing

  • Concept testing

  • Content testing

  • Persona creation and validation

Sample deliverables

Mature your research practice by establishing best practices across a variety of methodologies from usability testing and user interviews to benchmarking, accessibility, and generative studies.