Executive team

Working together to transform the way products and experiences are built

UserTesting’s leadership team believes empathy is a core component of who we are and how we work—and a key differentiator for organizations alike. At UserTesting, we’re committed to building a product and culture dedicated to helping organizations of all sizes bring greater human understanding to their business.

Our leadership team

Headshot image for CEO Andy-MacMillan

Andy MacMillan

Chief Executive Officer

Andy brings 20 years of enterprise SaaS experience to UserTesting. As a former product executive at Oracle and Salesforce, he saw the critical role that customer-centricity plays in creating great experiences. By helping companies become more customer-centric, he has grown multiple enterprise SaaS businesses to hundreds of millions of dollars.

Jamie Anderson

Jamie Anderson

President, Global Field Operations

Jamie brings over 25 years of experience in the enterprise software industry. He has a proven track record in optimizing revenue-generating activities and building effective teams. Before joining UserTesting, Jamie served as the CRO at both Emburse, and Xactly Corp, and has held senior executive leadership roles at Marketo (Adobe), SAP, and Siebel Systems (Oracle). Known for his expertise in scaling businesses and aligning revenue functions, Jamie is responsible for driving the company’s revenue growth strategy. He is an alumnus of Glasgow Caledonian University with a BSc in Computer Information Systems.

Headshots for CMO Michelle Huff

Michelle Huff

Chief Marketing Officer

Michelle Huff brings over 20 years of experience leading marketing and go-to-market strategies at high tech companies, such as Act-On Software, Salesforce, and Oracle. Gaining insights directly from customers and prospects has always been essential in her past roles—from leading product marketing and management teams to launching websites and marketing campaigns. At UserTesting, she’s responsible for driving the go-to-market strategy, building the UserTesting brand, generating demand, and strengthening customer engagement and advocacy.

Michelle Engle, Chief Product Officer

Michelle Engle

Chief Product Officer

Michelle is a seasoned veteran of the startup and technology space with more than 20 years of experience building products and go-to-market strategy at JP Morgan, iContact, ChannelAdvisor and MaxPoint (acquired by Vericast). She holds a BA in Economics and International Relations with a minor in Japanese from Bucknell University and an MA in Economics from New York University. Michelle’s team at UserTesting spans product management, design, and UX research.

Headshot for CTO Kaj Van De Loo

Kaj van de Loo

Chief Technology Officer

Kaj has more than 20 years experience in enterprise software at companies both large and small including SAP and Oracle. He is passionate about applying innovative technology to improve customer experience. As CTO of UserTesting, Kaj is responsible for the research, design, development, and operations of the UserTesting platform.

Mark Chamberlain, CFO

Mark Chamberlain

Chief Financial Officer

Mark brings over 20 years of experience in the software industry, where he has held senior executive roles in both finance and operations, primarily with private equity-backed companies. Mark has held senior executive positions at Litera, Ivanti, Novell, and Corda Technologies (now Domo). As CFO, Mark is responsible for maintaining the company’s financial strength and managing all aspects of M&A, accounting, finance and legal. Mark holds an MBA from the University of Illinois at Urbana-Champaign and a BS in international relations from Brigham Young University.

Adelle Connors, Chief People Officer

Adelle Connors

Chief People Officer

Adelle brings over 20 years of experience leading global People teams in the high-tech industry. Adelle has a proven record of building highly optimized teams that create transformational services and solutions aligning the people strategy to the business strategy. Prior to UserTesting, Adelle held roles as a consultant with Mercer Human Resource Consulting and global leadership roles with Intermec Technologies and Dell Technologies. Adelle is responsible for defining and activating strategies for: People, IDEB (Inclusion, Diversity, Equity, Belonging) and Culture.


Josh Maltz, Chief Operating Officer

Josh Maltz

Chief Operating Officer

Josh brings over 20 years of experience leading operations, go-to-market strategy, financial planning & analysis, sales, renewals management and business development at high tech companies including Sybase/SAP, Cisco Systems and BT Global Services. Having spent more than a decade of his career based in Asia Pacific, he brings a global perspective that serves diverse cultures, corporate practices and customer priorities. As COO of UserTesting, Josh is responsible for strategy development, business planning, operational leadership, performance monitoring, and business intelligence.

Nali Giliana, Chief of Staff

Nali Giliana

Chief of Staff

Nali brings over 20 years of experience in the digital and enterprise SaaS industry. Prior to joining UserTesting, Nali served in several leadership roles in go-to-market (GTM) and operations at HP, Adobe, OpenText, and Aprimo, where he established a proven track record of enhancing operational efficiencies and achieving hyper-growth. As Chief of Staff, Nali is responsible for leading key strategic initiatives, optimizing operational workflows, and fostering communication across cross-functional teams.

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Interested in joining our growing team?

We are always looking for passionate and committed people with enthusiasm for what we do, so even if you don’t meet every qualification, we’d still like to hear from you!