A look at what's new

AI Moderation brings adaptive follow-up to unmoderated Think Out Loud studies, helping teams uncover more of the reasoning, expectations, hesitation, and context behind what participants say.

Expanded MCP capabilities now include access to complete session transcripts, helping teams initiate research, recruit the right audience, and bring richer customer conversations back into MCP-compatible workflows.

New improvements help teams start sessions, communicate with participants, manage scheduling, and get to important takeaways more easily.

Run recorded web Think Out Loud and Interaction Tests without requiring participants to install the UserTesting browser extension, helping remove a common participation barrier for people on locked-down or restricted devices.

See how customers naturally group and organize information within New Think Out Loud, helping teams make more informed decisions about navigation, labeling, and information architecture.

Save existing studies as reusable templates across workspaces in the new Think-out-loud experience, reducing repetitive setup and helping teams create studies more consistently.

Manage where Advanced Targeting is available across your workspace, giving organizations greater control over access to specialized B2B and niche recruiting.

Test password-protected Figma prototypes on iOS and Android, with clearer participant instructions that make more mobile experiences easier to test.

Connect UserTesting’s MCP Server to Claude, ChatGPT, Figma Make, and other MCP clients to recruit participants, launch studies, and bring real customer context into the tools where decisions get made.

Access User Interviews participants directly in UserTesting — including hard-to-find B2B and niche audiences — with flexible incentives and verified targeting, so every study starts with the right people.

Get AI-powered feedback on prototypes without leaving Figma. The plugin now supports multi-step journeys across up to four flows, plus comprehension and findability testing, so designs keep moving forward.

Compare design directions with split testing, see how users move through multi-step flows with nav task continuity, and uncover how they group content with deeper card sort insights so teams can decide with confidence.

Save participants you trust and invite them straight into future studies – so you can move faster with pre-qualified people, bring the right voices into high-stakes research, and reconnect with the same audience over time.