A look at what's new

October Quarterly Announcement

Keep human insight at the center of AI-enabled work

Join us on November 4th to explore what's new from UserTesting: uncover deeper customer feedback at scale, bring customer insights into AI workflows, and measure the quality of AI experiences.

October 2026 Release - Webinar Hero IMG

October 2026

UserTesting in the Cursor Marketplace

UserTesting is now available in the Cursor Marketplace, bringing real customer feedback directly into AI-powered development workflows. Access existing research, create and launch new tests, and use customer insights to guide development decisions—all without leaving Cursor.

Powered by the UserTesting MCP Server, the integration helps teams keep human insight connected to what they're building.

UserTesting in Cursor Marketplace

AI Relationship Quality: Know how people experience your AI

Measure how people relate to your conversational or agentic AI across understanding, trust, control, outcome, and affinity. Our Professional Services team provides you with an overall relationship score on a 0-100 scale to help identify opportunities to improve the experience.

October 2026 Release - ARQ

Advanced Targeting: Reach specialized audiences in more countries

Advanced Targeting now extends beyond the US to the UK, Australia, Canada, France, Germany, and India across supported test types, plus New Zealand and Singapore for Think Out Loud. 

Advanced Targeting

September 2026

AI Moderation: Go deeper at unmoderated scale

AI Moderation asks relevant follow-up questions based on what participants say during a Think Out Loud study, helping teams uncover more of the reasoning, expectations, and context behind their responses across more sessions, without requiring every conversation to be live.

AI Moderation Early Access

UserTesting MCP: Bring customer context into AI workflows

Expanded MCP capabilities now include access to complete session transcripts, helping teams bring richer customer conversations into the AI tools they use to analyze, plan, and build. Teams can also launch studies and recruit participants directly from supported AI tools.

Sept 2026 MCP Update

Live Conversation: Make live customer conversations easier to manage

New improvements help teams start sessions, communicate with participants, manage scheduling, and get to important takeaways more easily.

Live conversation update

Testing without the UserTesting browser extension: Reach participants in more environments

Run recorded web Think Out Loud and Interaction Tests without requiring participants to install the UserTesting browser extension, helping remove a common participation barrier for people on locked-down or restricted devices.

Testing without browser extension

Card Sort in New Think Out Loud: Understand how customers expect information to be organized

See how customers naturally group and organize information within New Think Out Loud, helping teams make more informed decisions about navigation, labeling, and information architecture.

Card Sorting

August 2026

Less setup, more consistency

Save existing studies as reusable templates across workspaces in the new Think-out-loud experience, reducing repetitive setup and helping teams create studies more consistently.

August 2026 Product Release Images

More control over specialized recruiting

Manage where Advanced Targeting is available across your workspace, giving organizations greater control over access to specialized B2B and niche recruiting.

August 2026 Product Release Images

More ways to test on mobile

Test password-protected Figma prototypes on iOS and Android, with clearer participant instructions that make more mobile experiences easier to test.

August 2026 Product Release Images

July 2026

Human insight, wherever you work

Connect UserTesting’s MCP Server to Claude, ChatGPT, Figma Make, and other MCP clients to recruit participants, launch studies, and bring real customer context into the tools where decisions get made.

MCP Product Release 2026

Reach exactly the right people

Access User Interviews participants directly in UserTesting — including hard-to-find B2B and niche audiences — with flexible incentives and verified targeting, so every study starts with the right people.

Product screens for UserTesting and User Interviews Integration

Feedback that fits your flow

Get AI-powered feedback on prototypes without leaving Figma. The plugin now supports multi-step journeys across up to four flows, plus comprehension and findability testing, so designs keep moving forward.

Figma Plugin Launch Product Screens 2026

More ways to get answers

Compare design directions with split testing, see how users move through multi-step flows with nav task continuity, and uncover how they group content with deeper card sort insights so teams can decide with confidence.

UserTesting AI powered insihgts

Your trusted participants, on demand

Save participants you trust and invite them straight into future studies – so you can move faster with pre-qualified people, bring the right voices into high-stakes research, and reconnect with the same audience over time.

UserTesting AI powered insights