A look at what's new
October Quarterly Announcement
Keep human insight at the center of AI-enabled work
Join us on November 4th to explore what's new from UserTesting: uncover deeper customer feedback at scale, bring customer insights into AI workflows, and measure the quality of AI experiences.
October 2026
UserTesting in the Cursor Marketplace
UserTesting is now available in the Cursor Marketplace, bringing real customer feedback directly into AI-powered development workflows. Access existing research, create and launch new tests, and use customer insights to guide development decisions—all without leaving Cursor.
Powered by the UserTesting MCP Server, the integration helps teams keep human insight connected to what they're building.
AI Relationship Quality: Know how people experience your AI
Measure how people relate to your conversational or agentic AI across understanding, trust, control, outcome, and affinity. Our Professional Services team provides you with an overall relationship score on a 0-100 scale to help identify opportunities to improve the experience.
Advanced Targeting: Reach specialized audiences in more countries
Advanced Targeting now extends beyond the US to the UK, Australia, Canada, France, Germany, and India across supported test types, plus New Zealand and Singapore for Think Out Loud.
September 2026
AI Moderation: Go deeper at unmoderated scale
AI Moderation asks relevant follow-up questions based on what participants say during a Think Out Loud study, helping teams uncover more of the reasoning, expectations, and context behind their responses across more sessions, without requiring every conversation to be live.
UserTesting MCP: Bring customer context into AI workflows
Expanded MCP capabilities now include access to complete session transcripts, helping teams bring richer customer conversations into the AI tools they use to analyze, plan, and build. Teams can also launch studies and recruit participants directly from supported AI tools.
Live Conversation: Make live customer conversations easier to manage
New improvements help teams start sessions, communicate with participants, manage scheduling, and get to important takeaways more easily.
Testing without the UserTesting browser extension: Reach participants in more environments
Run recorded web Think Out Loud and Interaction Tests without requiring participants to install the UserTesting browser extension, helping remove a common participation barrier for people on locked-down or restricted devices.
Card Sort in New Think Out Loud: Understand how customers expect information to be organized
See how customers naturally group and organize information within New Think Out Loud, helping teams make more informed decisions about navigation, labeling, and information architecture.
August 2026
Less setup, more consistency
Save existing studies as reusable templates across workspaces in the new Think-out-loud experience, reducing repetitive setup and helping teams create studies more consistently.

More control over specialized recruiting
Manage where Advanced Targeting is available across your workspace, giving organizations greater control over access to specialized B2B and niche recruiting.

More ways to test on mobile
Test password-protected Figma prototypes on iOS and Android, with clearer participant instructions that make more mobile experiences easier to test.

July 2026
Human insight, wherever you work
Connect UserTesting’s MCP Server to Claude, ChatGPT, Figma Make, and other MCP clients to recruit participants, launch studies, and bring real customer context into the tools where decisions get made.

Reach exactly the right people
Access User Interviews participants directly in UserTesting — including hard-to-find B2B and niche audiences — with flexible incentives and verified targeting, so every study starts with the right people.

Feedback that fits your flow
Get AI-powered feedback on prototypes without leaving Figma. The plugin now supports multi-step journeys across up to four flows, plus comprehension and findability testing, so designs keep moving forward.

More ways to get answers
Compare design directions with split testing, see how users move through multi-step flows with nav task continuity, and uncover how they group content with deeper card sort insights so teams can decide with confidence.

Your trusted participants, on demand
Save participants you trust and invite them straight into future studies – so you can move faster with pre-qualified people, bring the right voices into high-stakes research, and reconnect with the same audience over time.

