Webinars

Join Customer Experience Consultant, Josh Kunz, and Director, Sales, Katie Harkins as they discuss why gathering customer feedback quickly and often is critical for startups and share examples and practical tips on how to do this.

UserTesting's Senior Solutions Consultant, Landon Barnes, shares best practices for developing customer journey maps while working remotely, and discusses why in times of change it's more important than ever to understand what your customer is actually experiencing when they engage with your company.

Join Nate Wright, VP of Product Marketing at UserTesting, and guest speakers Kelly Price, Senior Analyst from Forrester and Casey Sirotnak, TEI Consultant from Forrester as they provide attendees with a framework to evaluate the financial impact of the UserTesting Human Insight Platform.

We are living in unprecedented times that have changed the way we live and work. The impact on businesses cannot be understated, and product managers have felt the brunt of it. Join Janelle Estes, Chief Insights Officer, at UserTesting, for a comprehensive episode on getting the data you need to relearn your customers and succeed.

Join UserTesting Customer Experience Consultant, Lija Hogan, and FullStory Head of Customer Success, Josie Harvey for a discussion about optimizing the customer journey and driving customer retention.

In Part 3, episode eleven of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Nick Spiller, Head of Product Design and Chloë Alper, Lead UX Researcher and Product Strategist at Xapo.

Take a break from your day to hear from T. Rowe Price's, Senior Manager, User Experience Research, Harsha Thayi, and UserTesting's Solutions Consultant, Brian Klopp. Harsha will be sharing how his role impacts his organization's customer experience, his methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that he does.

In part 3, episode ten of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Melanie Hambarsoomian, Head of Design and Research at smava GmbH.

Join us for a webinar with Alaska Airlines E-commerce Design & Research team members to learn more about the crucial role that Human Insights played in this process.

In this episode, join Sara Lerner, Senior Program Manager, Customer Research at Microsoft, and Horyun Song, UX Researcher at Microsoft, in a fireside chat with UserTesting Solutions Consultant, Josh Camire. Sara and Horyun will be discussing how their roles impact Microsoft's customer experience, methods' and processes for collecting and sharing customer feedback and insights, and the importance of having the customers' perspective in the work that they do.