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The Espresso Webinar Series: Part Two
HOSTED BY USERTESTING
Join the UserTesting EMEA team for Part Two of The Espresso Webinar series and meet CX Leaders from some of the fastest growing and innovative European businesses. You will learn how in today’s rapidly changing environment, these companies are adapting and scaling their research, consumer insights and product development at speed.
The Espresso Webinar Series: Part Two
HOSTED BY USERTESTING
The Business is Human Webinar Series
HOSTED BY USERTESTING
Join us for this weekly series as we meet thought leaders in a variety of roles and industries with one thing in a common - a passion for CX. These customer experience experts give us a glimpse into their working reality–and how they put the customer first to drive business impact.
The Business is Human Webinar Series
HOSTED BY USERTESTING
Storytelling: Making user insights impossible to ignore
PAULA BACH AND LIJA HOGAN
In this webinar, UserTesting Customer Solutions Consultant, Lija Hogan, and Microsoft Principal User Research Manager, Paula Bach, share how to create research narratives to frame and share your work.
Storytelling: Making user insights impossible to ignore
PAULA BACH AND LIJA HOGAN
Beyond Shell Shock: Getting Your UX Team Ready for the Recovery
MICHAEL MACE AND MAGGIE YOUNG
In this webinar, we’ll describe the best practices of these UX powerhouse teams: How they work, how they prioritize, and how they relate to the rest of the company. We’ll include practical advice on what works, and candid thoughts on where many UX teams go wrong.
Beyond Shell Shock: Getting Your UX Team Ready for the Recovery
MICHAEL MACE AND MAGGIE YOUNG
[Part Two] The Espresso Webinar Series: Episode One
SMALL IMPROVEMENTS
In Part Two of The Espresso Webinar Series our Director of EMEA Marketing, Amy Kelly, joins Arielle Kilroy, VP of Product at Small Improvements.
[Part Two] The Espresso Webinar Series: Episode One
SMALL IMPROVEMENTS
The ROI of empathy
LIJA HOGAN
Making authentic connections with customers matters now more than ever as we continue to understand and adapt to the new normal together. Learn how to connect business goals, customer insights, and outcomes to ensure that your team makes the right decisions.
The ROI of empathy
LIJA HOGAN
The Espresso Webinar Series: Episode Seven
SKYSCANNER
In episode 7 of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, joins Oli Mival, Head of User Research at Skyscanner.
Remote customer journey mapping: what it is and why you should be doing it
LANDON BARNES
Customer journey maps, a visual representation of every interaction a customer has with your brand, have long been a tool for designers, marketers, and other CX professionals to uncover points of friction and opportunities for optimization in the buying process.
The Espresso Webinar Series: Episode Six
ADRIAN SWINSCOE
In our sixth episode of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, joins advisor, best-selling author, CX thought-leader and influencer, Adrian Swinscoe.
The Espresso Webinar Series: Episode Six
ADRIAN SWINSCOE
5 best practices for improving marketing campaigns during COVID-19
JANELLE ESTES AND LANDON BARNES
UserTesting’s Chief Insights Officer, Janelle Estes, and Senior Solutions Consultant, Landon Barnes provide insights on how to build marketing campaigns that break through the clutter, drive action, and resonate with customers that are constantly bombarded with references to the pandemic.
5 best practices for improving marketing campaigns during COVID-19
JANELLE ESTES AND LANDON BARNES
The Espresso Webinar Series: Episode Five
THE STARS GROUP
In this week's episode of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, joins Head of UX Architecture at The Stars Group, Daryn Hobden.
The Espresso Webinar Series: Episode Five
THE STARS GROUP
The unique challenges & opportunities product teams face when everyone is staying home
VIDYA DINAMANI AND BRIAN TRAN
Product Rebels Founder Vidya Dinamani and UserTesting’s Senior Director of Product Brian Tran discuss both the internal and external challenges and opportunities product teams are currently facing.
The unique challenges & opportunities product teams face when everyone is staying home
VIDYA DINAMANI AND BRIAN TRAN
