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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

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The Espresso Webinar Series: Part Two

HOSTED BY USERTESTING

Join the UserTesting EMEA team for Part Two of The Espresso Webinar series and meet CX Leaders from some of the fastest growing and innovative European businesses. You will learn how in today’s rapidly changing environment, these companies are adapting and scaling their research, consumer insights and product development at speed.

30 minutes
June 4, 2020
30 minutes
June 4, 2020
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Register for the series

The Business is Human Webinar Series

HOSTED BY USERTESTING

Join us for this weekly series as we meet thought leaders in a variety of roles and industries with one thing in a common - a passion for CX. These customer experience experts give us a glimpse into their working reality–and how they put the customer first to drive business impact.

40 minutes
June 4, 2020
40 minutes
June 4, 2020
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Storytelling: Making user insights impossible to ignore

PAULA BACH AND LIJA HOGAN

In this webinar, UserTesting Customer Solutions Consultant, Lija Hogan, and Microsoft Principal User Research Manager, Paula Bach, share how to create research narratives to frame and share your work.

30 minutes
June 1, 2020
30 minutes
June 1, 2020
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Watch Now

Beyond Shell Shock: Getting Your UX Team Ready for the Recovery

MICHAEL MACE AND MAGGIE YOUNG

In this webinar, we’ll describe the best practices of these UX powerhouse teams: How they work, how they prioritize, and how they relate to the rest of the company. We’ll include practical advice on what works, and candid thoughts on where many UX teams go wrong.

60 minutes
May 28, 2020
60 minutes
May 28, 2020
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[Part Two] The Espresso Webinar Series: Episode One

SMALL IMPROVEMENTS

In Part Two of The Espresso Webinar Series our Director of EMEA Marketing, Amy Kelly, joins Arielle Kilroy, VP of Product at Small Improvements.

30 minutes
May 28, 2020
30 minutes
May 28, 2020
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Reserve Your Seat

The ROI of empathy

LIJA HOGAN

Making authentic connections with customers matters now more than ever as we continue to understand and adapt to the new normal together. Learn how to connect business goals, customer insights, and outcomes to ensure that your team makes the right decisions.

35 minutes
May 27, 2020
35 minutes
May 27, 2020
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Reserve Your Seat

The Espresso Webinar Series: Episode Seven

SKYSCANNER

In episode 7 of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, joins Oli Mival, Head of User Research at Skyscanner.

30 minutes
May 21, 2020
30 minutes
May 21, 2020
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Remote customer journey mapping: what it is and why you should be doing it

LANDON BARNES

Customer journey maps, a visual representation of every interaction a customer has with your brand, have long been a tool for designers, marketers, and other CX professionals to uncover points of friction and opportunities for optimization in the buying process.

35 minutes
May 19, 2020
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The Espresso Webinar Series: Episode Six

ADRIAN SWINSCOE

In our sixth episode of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, joins advisor, best-selling author, CX thought-leader and influencer, Adrian Swinscoe.

30 minutes
May 14, 2020
30 minutes
May 14, 2020
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5 best practices for improving marketing campaigns during COVID-19

JANELLE ESTES AND LANDON BARNES

UserTesting’s Chief Insights Officer, Janelle Estes, and Senior Solutions Consultant, Landon Barnes provide insights on how to build marketing campaigns that break through the clutter, drive action, and resonate with customers that are constantly bombarded with references to the pandemic.

50 minutes
May 12, 2020
50 minutes
May 12, 2020
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Reserve Your Seat

The Espresso Webinar Series: Episode Five

THE STARS GROUP

In this week's episode of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, joins Head of UX Architecture at The Stars Group, Daryn Hobden.

30 minutes
May 7, 2020
30 minutes
May 7, 2020
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Reserve Your Seat

The unique challenges & opportunities product teams face when everyone is staying home

VIDYA DINAMANI AND BRIAN TRAN

Product Rebels Founder Vidya Dinamani and UserTesting’s Senior Director of Product Brian Tran discuss both the internal and external challenges and opportunities product teams are currently facing.

60 minutes
May 7, 2020