Webinars

Join us to hear how Live Conversation customers, Devin Harold from Verizon, Nayaab Lokhandwala from Alaska Airlines and Michael Oren from Foot Locker, have used human insights to build better products and improve user experiences.

In this webinar, learn what’s with Apple’s latest iPhone ads. We have guest speaker and Gen Z expert, Tiffany Zhong, Founder and CEO of Zebra Intelligence along with our own Director of Strategic Research Services, Lija Hogan.

In this webinar, Archie Miller, Discovery Coach and Chip Trout, Product Design Journey Lead at CarMax share their tips for coding notes and turning insights into opportunities, solutions, and experiments.

In this webinar you will learn emerging practices at the intersection of design strategy, design research, and service design that help organizations create products and services that deliver sustainable value.

Bradley Miller, Sr. UX Researcher at Autotrader, describes how he used UserTesting’s Live Conversation to understand the complex and exhausting process of purchasing a car, and how he used those findings to help his company improve its customer journey.

In this webinar, Steve Ricken, Ph.D, UX researcher at UserTesting and UserTesting’s VP Product Marketing, Michael Mace present the findings from UserTesting’s competitive benchmarking study of the top five SVOD apps.

In this free webinar, Michael Mace, UserTesting’s VP of Product Marketing, describes how fast human insight is revolutionizing agile marketing. Find out how marketing teams are using human insight to perfect their customer experience in real time.

In this Webinar, John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services Lija Hogan discuss three digital transformation strategies that Prudential is using to drive improvements to its customer experience.

In this webinar, Michael Mace, UserTesting’s VP of Product Insights, presents the key results from the 2018 Survey Report. Find out how companies around the world are approaching managing CX.

In this webinar, Michael Mace, VP of Product Insights and Tamara Weinstein, Banking CX Index Lead present the findings from UserTesting’s competitive benchmarking study conducted with the top three largest U.S. banks: Bank of America, JPMorgan Chase and Wells Fargo.