Webinars

In this webinar, you’ll get a deep dive into our latest human insight innovations that help you to bring human insights into more business decisions, including new features that help any team get insights quickly and securely.

Over the last year, the need for seamless self-service has become a necessity for Financial service companies, as the pandemic has left many customers’ feeling anxious about the future state of the economy and their personal finances, leaving customers in need of quick and easy customer support and advice. Join UserTesting’s Head of EMEA Solutions Consulting, Louis Granger to learn more.

A successful landing in the crowded American market isn't a given, no matter how successful your brand may be in its current region. To guarantee the best chances of success and to minimise the risk, you need to start your research and preparation long before you begin your market entry. Join this live webinar to learn more.

Learn why collecting human insights from user feedback is so important when undertaking a website redesign, how UserTesting has helped customers turn this insight into action, and how we can help you too.

In this webinar, the authors of UserTesting’s inaugural Empathy Experience Index (EXi) Report, Principal Solutions Consultant, Landon Barnes, and Senior Solutions Consultant, Anthony Rogalski, will outline best practices among the multichannel retail organizations they examined in the report, and why empathy is critical for building customer loyalty and strengthening the bottom line.

Watch Mark Johnson, co-founder of strategic innovation consultancy Innosight, as he led a live, interactive HBR webinar and explored how organizations in any industry can build a repeatable business model.

Join Jason Stanley, Head of Insights at Local Logic and one of UserTesting’s Solutions Consultants, Eli Suzuki-Gill, for an insightful one-on-one discussion covering key topics around incorporating customer feedback into your processes, whether it be discovery, design, product development, or go-to-market strategy.

Researchers, designers, and marketers are always looking for ways to shave time spent testing whether you’re a seasoned pro or new to the field. While there’s a finite number of hours in the day, there’s an endless number of insights to uncover. Luckily, there are steps you can take to set up a test that helps save time later. Join Lija Hogan, Customer Experience Consultant, as she shares the tips and tricks she’s picked up over her career to conducting tests quicker and more efficiently.

Does doubt ever creep into your design process? It’s totally normal to question what you’re doing and wonder if you’re still moving in the right direction. Even teams without research designers need help with designs. In this quick webinar, Maura Hoven, Sr. Design Manager at UserTesting, shares moments during her career when unexpected customer feedback blew her mind, provoking a 180° turn on a project.

Apartment List's UX Research Manager, Daniel K., joins Customer Experience Consultant, Josh Kunz, to discuss this how to foster empathy both for users and internally at your company.