About Us

Let us introduce ourselves

We’re on a mission to provide breakthrough perspectives needed to deliver exceptional customer experiences using human insight.

Remote video URL

Search News and Announcement

Usertesting icon
press release
October 9, 2024

UserTesting Achieves AWS ISV Accelerate Status, Increasing the Accessibility of its Human Insight Platform and Accelerating Innovation

Read more
Usertesting icon
press release
October 8, 2024

UserTesting Welcomes Johann Wrede as Chief Marketing Officer to Expand Global Market Presence

Read more
Quartz
news
October 1, 2024

Halloween creep is haunting Christmas as it becomes retail's new rising star

Read more
Usertesting icon
press release
September 30, 2024

UserTesting Global Survey: 88% of Adults Prefer Human Assistance for Insurance Advice, but AI Interest is Rising

Read more
Usertesting icon
press release
September 26, 2024

UserTesting Appoints Baran Erkel as Chief Strategy Officer

Read more
Newsweek
news
September 16, 2024

Digital Banking Trends in 2024

Read more
Usertesting icon
press release
September 9, 2024

UserTesting Announces Keynote Speaker Adam Alter for Its Fourth Annual Customer Conference, The Human Insight Summit (THiS) 2024

Read more
Usertesting icon
press release
September 3, 2024

UserTesting Announces Chief Executive Officer Leadership Transition

Read more

Building the engine for human understanding

UserTesting is a leader in video-first experience testing, enabling organizations to understand what it's like to be their customer. Ranked #1 by G2 Crowd in the User Research, Software Testing, and Consumer Video Feedback categories, UserTesting has been a trusted company by top brands for 14+ years. 

UserTesting is headquartered in San Francisco, California, and has over 3,000 customers including more than half of the world’s top 100 most valuable brands according to Forbes.

Company

UserTesting Timeline

Media inquiries and downloads

Images used on the Newsroom page

Logos

Download
Images used on the Newsroom page

Product Screenshots

Download
Images used on the Newsroom page

B-Roll Footage

Download

Media inquiries

Contact Susie Penner:

press@usertesting.com

Awards

2024 illumi winner award badge

illumi 2024 Award

2024 Award logo badges for G2

G2 Leader Fall 2024

2024 Award logo badges for G2

G2 Users Most Likely To Recomment Fall 2024 - Enterprise

2024 Award logo badges for G2

G2 Fall 2024 Award - Best Estimated ROI Enterprise

Ventana Research 17th Annual Digital Innovation Awards Finalist

Ventana Research Award Finalist

G2 2024 Spring Enterprise Leader

G2 Leader Spring 2024 - Enterprise

G2 2024 Spring Mid-Market Leader

G2 Leader Spring 2024 - Mid-Market

2024 Bronze Stevie Awards

Stevie Awards 2024 Bronze

2024 Silver Stevies Award

Stevie Awards 2024 Silver

G2 Spring 2024 - Enterprise - Users most likely to recommend

G2 Enterprise Spring 2024 Award

G2 2024 Award - Users Love Us

G2 Users Love Us Award

G2 2024 Spring - Leader

G2 Leader Spring 2024

TrustRadius - Top Rated 2024

TrustRadius Top Rated 2024

G2 Leader Winter 2024

G2 Leaders Badge Winter 2024

G2 Leader Enterprise Winter 2024

G2 Crowd Leader Badge Enterprise Winter 2024

FeaturedCustomers 2024 Customer Success Award

Customer success winter 2024 award

FeaturedCustomers Winter 2024 Customer Feedback Management Software Report

Customer feedback management software winter 2024 award

2024 Constellation Shortlist Award

Constellation shortlist 2024 award

Illumi Award Badge 2023

Illumi 2023 Award

LOGO-2023-award-g2-Easiest-to-use-small-business-112x125.png

G2 Badge Small Business Summer 2023

Achievement in Customer Service Automation

Front-Line Customer Service Team of the Year

2023 Global Emerging Partner

TrustRadius Best Relationship Winter 2023

TrustRadius Best Value for Price Winter 2023

TrustRadius Best Feature Set Winter 2023

TrustRadius Best Of 2023 Award

G2 Leader Badge Small Business Fall 2022

G2 Leader Badge Mid Market Fall 2022

G2 Leader Badge Enterprise Fall 2022

Best Technology Partner Newcomer

Illumi 2022 Award

Illumi 2022 Award

Financial Times Americas’ Fastest Growing Companies 2022

Crozdesk Quality Choice 2022

Crozdesk Trusted Vendor 2022

Crozdesk Happiest Users 2022

GetApp Category Leaders for UX Software 2022

Atlanta Journal-Constitution Top Workplaces 2022

Stevie Award 2022

TrustRadius Most Loved 2022

TrustRadius Best Feature Set 2022

G2 Leader Badge Small Business 2022

G2 Leader Badge Enterprise 2022

G2 Leader Badge Mid Market 2022

Illumi 2021 Award

Illumi 2021 Award

The Proddy Awards User Research 2021

G2 Leader Badge Mid Market 2021

G2 Leader Badge Enterprise 2021

G2 Leader Small Business 2021

San Francisco Business Times Best Places to Work

Financial Times Americas’ Fastest Growing Companies 2021

Built In SF BPTW 2021

Built In Perks and Benefits 2021

G2 Software Sellers 2021

G2 Customer Service 2021

TrustRadius Top Rated 2021

TrustRadius Best Customer Support 2021

Illumi 2020 Award

Illumi 2020 Award

Transatlantic Growth Awards

Tech Cares TrustRadius

Stevie Award 2020

San Francisco Business Times Best Place to Work

Proddys Best Usability Testing Winner

FT The Americas’ Fastest Growing Companies

Crozdesk Trusted Vendor

Inc best work places 2020

TalentDesk Best Companies To Work For

Stevie Award 2019

San Francisco Business Times Fast 100

Products that Count

Inc. 5000

Inc Magazine's Best Workplaces

Bay Area News Group Top Workplaces

Atlanta Journal Constitution Top Workplaces

San Francisco Business Times Best Place to Work

Deloitte Technology Fast 500

2018 Career Launching Company