About Us
Let us introduce ourselves
We’re on a mission to provide breakthrough perspectives needed to deliver exceptional customer experiences using human insight.
Featured
Search News and Announcement
UserTesting Advances Experience Research with General Availability of its AI Insight Summary, Enabling Users to Quickly Analyze and Summarize Findings at a Click of a Button
UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences
Why getting it right first time is the ultimate boost to your customer engagement
UserTesting's Global Survey Uncovers American Preference for Online and AI-Based Healthcare Insights Over Traditional Doctor Consultations Compared to Counterparts in Australia and the United Kingdom
Usertesting announces the appointment of Jamie Anderson as as Chief revenue officer
UserTesting Earns Multiple 2023 Best Of Awards from TrustRadius
Building the engine for human understanding
UserTesting is a leader in video-first experience testing, enabling organizations to understand what it's like to be their customer. Ranked #1 by G2 Crowd in the User Research, Software Testing, and Consumer Video Feedback categories, UserTesting has been a trusted company by top brands for 14+ years.
UserTesting is headquartered in San Francisco, California, and has over 2,300 customers including more than half of the world’s top 100 most valuable brands according to Forbes.
Timeline
2007
Founded
2021
UserTesting begins trading on the NYSE listed under the ticker symbol: USER
2022
After a two-year hiatus, UserTesting resumes its in-person customer conference, THiS 2022, in New Orleans.
2023
UserTesting was acquired by Thoma Bravo and merged with portfolio company UserZoom
Media inquiries and downloads
Awards
illumi 2023 winner award
Achievement in Customer Service Automation
Front-Line Customer Service Team of the Year
2023 Global Emerging Partner
TrustRadius Best Relationship Winter 2023
TrustRadius Best Value for Price Winter 2023
TrustRadius Best Feature Set Winter 2023
TrustRadius Best Of 2023 Award
G2 Winter 2022-2023 - Grouped Image - Enterprise, Mid-Market, and Small Business Leaders
G2 Fall 2022
G2 Leader Badge Small Business Fall 2022
G2 Leader Badge Mid Market Fall 2022
G2 Leader Badge Enterprise Fall 2022
Best Technology Partner Newcomer
illumi 2022 winner award
Financial Times Americas’ Fastest Growing Companies 2022
Crozdesk Quality Choice 2022
Crozdesk Trusted Vendor 2022
Crozdesk Happiest Users 2022
GetApp Category Leaders for UX Software 2022
Atlanta Journal-Constitution Top Workplaces 2022
Stevie Award 2022
TrustRadius Most Loved 2022
TrustRadius Best Feature Set 2022
G2 Leader Badge Small Business 2022
G2 Leader Badge Enterprise 2022
G2 Leader Badge Mid Market 2022
The Proddy Awards User Research 2021
G2 Leader Badge Mid Market 2021
G2 Leader Badge Enterprise 2021
G2 Leader Small Business 2021
Illumi 2021 Winner award
San Francisco Business Times Best Places to Work
Financial Times Americas’ Fastest Growing Companies 2021
Built In SF BPTW 2021
Built In Perks and Benefits 2021
G2 Software Sellers 2021
G2 Customer Service 2021
TrustRadius Top Rated 2021
TrustRadius Best Customer Support 2021
Illumi 2020 Winner award
Transatlantic Growth Awards
Tech Cares TrustRadius
Stevie Award 2020
San Francisco Business Times Best Place to Work
Proddys Best Usability Testing Winner
FT The Americas’ Fastest Growing Companies
Crozdesk Trusted Vendor
Inc best work places 2020
TalentDesk Best Companies To Work For
Stevie Award 2019
San Francisco Business Times Fast 100
Products that Count
Inc. 5000
Inc Magazine's Best Workplaces
Bay Area News Group Top Workplaces
Atlanta Journal Constitution Top Workplaces
San Francisco Business Times Best Place to Work
Deloitte Technology Fast 500
2018 Career Launching Company
