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We’re on a mission to provide breakthrough perspectives needed to deliver exceptional customer experiences using human insight.

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press release
February 15, 2024

USERTESTING APPOINTS MARK CHAMBERLAIN AS CHIEF FINANCIAL OFFICER

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press release
January 30, 2024

UserTesting Advances Experience Research with General Availability of its AI Insight Summary, Enabling Users to Quickly Analyze and Summarize Findings at a Click of a Button

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January 12, 2024

Why this CEO is all in on ‘immersive leadership’

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The Software Report
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January 9, 2024

The Top 50 Women Leaders in SaaS of 2023

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press release
December 27, 2023

UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences

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news
December 7, 2023

Why getting it right first time is the ultimate boost to your customer engagement

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press release
December 6, 2023

UserTesting's Global Survey Uncovers American Preference for Online and AI-Based Healthcare Insights Over Traditional Doctor Consultations Compared to Counterparts in Australia and the United Kingdom

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December 4, 2023

Usertesting announces the appointment of Jamie Anderson as as Chief revenue officer

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Building the engine for human understanding

UserTesting is a leader in video-first experience testing, enabling organizations to understand what it's like to be their customer. Ranked #1 by G2 Crowd in the User Research, Software Testing, and Consumer Video Feedback categories, UserTesting has been a trusted company by top brands for 14+ years. 

UserTesting is headquartered in San Francisco, California, and has over 2,300 customers including more than half of the world’s top 100 most valuable brands according to Forbes.

Company

Timeline

  • chat icon

    2007

    Founded

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    2021

    UserTesting begins trading on the NYSE listed under the ticker symbol: USER

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    2022

    After a two-year hiatus, UserTesting resumes its in-person customer conference, THiS 2022, in New Orleans.

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    2023

    UserTesting was acquired by Thoma Bravo and merged with portfolio company UserZoom

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Media inquiries

Contact Susie Penner:

press@usertesting.com

Awards

illumi 2023 winner award

Achievement in Customer Service Automation

Front-Line Customer Service Team of the Year

2023 Global Emerging Partner

TrustRadius Best Relationship Winter 2023

TrustRadius Best Value for Price Winter 2023

TrustRadius Best Feature Set Winter 2023

TrustRadius Best Of 2023 Award

G2 Winter 2022-2023 - Grouped Image - Enterprise, Mid-Market, and Small Business Leaders

G2 Fall 2022

G2 Leader Badge Small Business Fall 2022

G2 Leader Badge Mid Market Fall 2022

G2 Leader Badge Enterprise Fall 2022

Best Technology Partner Newcomer

illumi 2022 winner award

Financial Times Americas’ Fastest Growing Companies 2022

Crozdesk Quality Choice 2022

Crozdesk Trusted Vendor 2022

Crozdesk Happiest Users 2022

GetApp Category Leaders for UX Software 2022

Atlanta Journal-Constitution Top Workplaces 2022

Stevie Award 2022

TrustRadius Most Loved 2022

TrustRadius Best Feature Set 2022

G2 Leader Badge Small Business 2022

G2 Leader Badge Enterprise 2022

G2 Leader Badge Mid Market 2022

The Proddy Awards User Research 2021

G2 Leader Badge Mid Market 2021

G2 Leader Badge Enterprise 2021

G2 Leader Small Business 2021

Illumi 2021 Winner award

San Francisco Business Times Best Places to Work

Financial Times Americas’ Fastest Growing Companies 2021

Built In SF BPTW 2021

Built In Perks and Benefits 2021

G2 Software Sellers 2021

G2 Customer Service 2021

TrustRadius Top Rated 2021

TrustRadius Best Customer Support 2021

Illumi 2020 Winner award

Transatlantic Growth Awards

Tech Cares TrustRadius

Stevie Award 2020

San Francisco Business Times Best Place to Work

Proddys Best Usability Testing Winner

FT The Americas’ Fastest Growing Companies

Crozdesk Trusted Vendor

Inc best work places 2020

TalentDesk Best Companies To Work For

Stevie Award 2019

San Francisco Business Times Fast 100

Products that Count

Inc. 5000

Inc Magazine's Best Workplaces

Bay Area News Group Top Workplaces

Atlanta Journal Constitution Top Workplaces

San Francisco Business Times Best Place to Work

Deloitte Technology Fast 500

2018 Career Launching Company