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We’re on a mission to provide breakthrough perspectives needed to deliver exceptional customer experiences using human insight.

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press release
June 25, 2024

UserTesting's Global Survey Shows 68 Percent of American Adults Who Use Social Media Report Having Positive Shopping Experiences on These Platforms, Similar to the UK and Australia

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June 11, 2024

UserTesting’s 2024 Retail Benchmark Report Reveals Key Insights for Retail Success

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June 6, 2024

UserTesting’s QXscore: A Benchmark for Digital Experience Excellence

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May 23, 2024

60 Percent of the Top 100 Most Valuable Brands 2024 List Powered by UserTesting

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May 16, 2024

UserTesting Once Again Earns Multiple 2024 Top Rated Awards From TrustRadius

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May 9, 2024

Online Retailers Turn to UserTesting to Improve the Digital Experience This Mother’s Day

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MarketWatch
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April 29, 2024

Virtual reality could make seeing your favorite band less expensive, if these artists have their way

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VentureBeat
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April 10, 2024

UserTesting expands AI-powered experience research for deeper trend analysis

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Building the engine for human understanding

UserTesting is a leader in video-first experience testing, enabling organizations to understand what it's like to be their customer. Ranked #1 by G2 Crowd in the User Research, Software Testing, and Consumer Video Feedback categories, UserTesting has been a trusted company by top brands for 14+ years. 

UserTesting is headquartered in San Francisco, California, and has over 3,000 customers including more than half of the world’s top 100 most valuable brands according to Forbes.

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Contact Susie Penner:

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Awards

G2 2024 Spring Enterprise Leader

G2 Leader Spring 2024 - Enterprise

G2 2024 Spring Mid-Market Leader

G2 Leader Spring 2024 - Mid-Market

2024 Bronze Stevie Awards

Stevie Awards 2024 Bronze

2024 Silver Stevies Award

Stevie Awards 2024 Silver

G2 Spring 2024 - Enterprise - Users most likely to recommend

G2 Enterprise Spring 2024 Award

G2 2024 Award - Users Love Us

G2 Users Love Us Award

G2 2024 Spring - Leader

G2 Leader Spring 2024

TrustRadius - Top Rated 2024

TrustRadius Top Rated 2024

G2 Leader Winter 2024

G2 Leaders Badge Winter 2024

G2 Leader Enterprise Winter 2024

G2 Crowd Leader Badge Enterprise Winter 2024

FeaturedCustomers 2024 Customer Success Award

Customer success winter 2024 award

FeaturedCustomers Winter 2024 Customer Feedback Management Software Report

Customer feedback management software winter 2024 award

2024 Constellation Shortlist Award

Constellation shortlist 2024 award

illumi 2023 winner award

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G2 Badge Small Business Summer 2023

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G2 Winter 2023

Achievement in Customer Service Automation

Front-Line Customer Service Team of the Year

2023 Global Emerging Partner

TrustRadius Best Relationship Winter 2023

TrustRadius Best Value for Price Winter 2023

TrustRadius Best Feature Set Winter 2023

TrustRadius Best Of 2023 Award

G2 Winter 2022-2023 - Grouped Image - Enterprise, Mid-Market, and Small Business Leaders

G2 Fall 2022

G2 Leader Badge Small Business Fall 2022

G2 Leader Badge Mid Market Fall 2022

G2 Leader Badge Enterprise Fall 2022

Best Technology Partner Newcomer

illumi 2022 winner award

Financial Times Americas’ Fastest Growing Companies 2022

Crozdesk Quality Choice 2022

Crozdesk Trusted Vendor 2022

Crozdesk Happiest Users 2022

GetApp Category Leaders for UX Software 2022

Atlanta Journal-Constitution Top Workplaces 2022

Stevie Award 2022

TrustRadius Most Loved 2022

TrustRadius Best Feature Set 2022

G2 Leader Badge Small Business 2022

G2 Leader Badge Enterprise 2022

G2 Leader Badge Mid Market 2022

The Proddy Awards User Research 2021

G2 Leader Badge Mid Market 2021

G2 Leader Badge Enterprise 2021

G2 Leader Small Business 2021

Illumi 2021 Winner award

San Francisco Business Times Best Places to Work

Financial Times Americas’ Fastest Growing Companies 2021

Built In SF BPTW 2021

Built In Perks and Benefits 2021

G2 Software Sellers 2021

G2 Customer Service 2021

TrustRadius Top Rated 2021

TrustRadius Best Customer Support 2021

Illumi 2020 Winner award

Transatlantic Growth Awards

Tech Cares TrustRadius

Stevie Award 2020

San Francisco Business Times Best Place to Work

Proddys Best Usability Testing Winner

FT The Americas’ Fastest Growing Companies

Crozdesk Trusted Vendor

Inc best work places 2020

TalentDesk Best Companies To Work For

Stevie Award 2019

San Francisco Business Times Fast 100

Products that Count

Inc. 5000

Inc Magazine's Best Workplaces

Bay Area News Group Top Workplaces

Atlanta Journal Constitution Top Workplaces

San Francisco Business Times Best Place to Work

Deloitte Technology Fast 500

2018 Career Launching Company