What industry experts and the press are saying about UserTesting

News Press Awards

3 Companies Getting Customer Experience Right
May 2023
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Tech professionals need to 'get out of the data' and talk to people again
May 2023
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Monday's Business Headlines - WISHTV
May 2023
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Grocery costs eat up majority of Americans’ monthly budget
May 2023
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How to avoid these common mistakes in product development—and get it right the first time
April 2023
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UserTesting launches machine learning-powered Friction Detection for enhanced behavioral analytics
April 2023
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Andy MacMillan, UserTesting CEO: A Fortt Knox Conversation
April 2023
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Staying connected to customers in digital banking: The power of empathy
March 2023
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Nail phygital experiences by asking these three questions
March 2023
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Show Me the Money — and Digital Experience: Bank Websites Get UX Test
February 2023
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Savor the Sweetness of Simplicity: Reap the Rewards of Customer Happiness
February 2023
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Why people are looking forward to in-person shopping for Black Friday this year
November 2022
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Press Releases

UserTesting and UserZoom Named Among Leaders in Experience Research Platforms by Top Independent Research Firm

New ranking recognizes UserTesting for its aim “to make collecting insights simple, easy, fast, and powerful by visualizing insights that enable data-driven decision-making”; and cites that UserZoom “delivers on its promise to help research teams scale speed and capacity”

UserTesting’s Milestone 10th Annual Experience Research Industry Report Reveals Organizations Investing More in Customer Experience Research and Insights

40 percent of respondents say budgets are growing, 50 percent holding steady, while only 10 percent saw budgets decreasing

UserTesting Announces Integration with FigJam to Help Teams Collaborate in Real-Time with the Voice of Their Customers

New Integration Enables Teams to Share Video-based Insights Within the Environment Where They Collaborate, to Make More Customer-Informed Decisions; Boosting Productivity and Driving Innovation

UserTesting's Global Survey Reveals that When it Comes to Banking & Finance, People Across all Generations Prefer a Human Touch

83% of respondents prefer traditional banks over digital-only—in large part due to the ability to speak to a bank teller face-to-face

UserTesting and Symplicit Announce Partnership to Deliver Customer Experience Solutions Across APAC Region

UserTesting Launches New Behavioral Analytics Capability–Friction Detection, Powered by Machine Learning

Automatically identify and view moments of friction as customers interact with digital products. Additional product updates include an integration with Microsoft Teams that unlocks new and powerful customer insights

2023

Stevie Awards 2023 Silver

Front-Line Customer Service Team of the Year

Stevie Awards 2023 Bronze

Achievement in Customer Service Automation

2023 Global Emerging Partner

TrustRadius Best Of 2023 Award

TrustRadius Best Relationship Winter 2023

TrustRadius Best Feature Set Winter 2023

TrustRadius Best Value for Price Winter 2023

2022

G2 Winter 2022-2023 - Grouped Image - Enterprise, Mid-Market, and Small Business Leaders

G2 Leader Badge Mid Market Fall 2022

G2-enterprise-fall-2022

G2 Fall 2022

G2 Leader Badge Small Business Fall 2022

G2 Leader Badge Enterprise Fall 2022

Optimizely

Best Technology Partner Newcomer

G2 Leader Badge Small Business 2022

G2 Leader Badge Mid Market 2022

Crozdesk Quality Choice 2022

Crozdesk Quality Choice 2022

Crozdesk Happiest Users 2022

Crozdesk Happiest Users 2022

Atlanta Journal Constitution Top Workplaces 2022

Atlanta Journal-Constitution Top Workplaces 2022

TrustRadius Most Loved 2022

TrustRadius Most Loved 2022

TrustRadius Best Feature Set 2022

TrustRadius Best Feature Set 2022

G2 Leader Badge Enterprise 2022

Financial Times Americas’ Fastest Growing Companies 2022

Financial Times Americas’ Fastest Growing Companies 2022

Crozdesk Trusted Vendor 2022

Crozdesk Trusted Vendor 2022

GetApp Category Leaders 20222

GetApp Category Leaders for UX Software 2022

Stevie Award 2022

Stevie Award 2022

2021

The Proddy Awards User Research

The Proddy Awards User Research 2021

G2 Cusstomer Service 2021

G2 Customer Service 2021

TrustRadius Best Customer Support 2021

TrustRadius Best Customer Support 2021

G2 Leader Badge Enterprise 2021

Financial Times Americas’ Fastest Growing Companies 2021

Built In Perks and Benefits 2021

Built In Perks and Benefits 2021

G2 Software Sellers 2021

G2 Software Sellers 2021

TrustRadius Top Rated 2021

TrustRadius Top Rated 2021

G2 Leader Badge Mid Market 2021

G2 Leader Small Business 2021

Built In SF BPTW 2021

Built In SF BPTW 2021

San Francisco Business Times Best Places to Work

2020

2020 inc best work places

Inc best work places 2020

San Francisco Business Times Best Place to Work

Proddys Best Usability Testing Winner

Transatlantic Growth Awards

Crozdesk Trusted Vendor

FT The Americas’ Fastest Growing Companies

Tech Cares TrustRadius

Stevie Award 2020

2019

Inc Magazine's Best Workplaces

TalentDesk Best Companies To Work For

Atlanta Journal Constitution Top Workplaces

Stevie Award 2019

San Francisco Business Times Fast 100

Products that Count

Inc. 5000

Bay Area News Group Top Workplaces

2018

San Francisco Business Times Best Place to Work

Deloitte Technology Fast 500

2018 Career Launching Company

2016

2016 Best Places to Work

Silicon Valley Business Journal 100 Fastest Growing Private Companies