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2021 CX Industry Report
Discover how teams evolved as CX reached a tipping point amidst a historic and challenging year.
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2021 CX Industry Report | Customer empathy

How to achieve product-market fit
before you design anything

Rebranding the UserTesting Panel: what’s changing?

Product

4 tips for healthcare product managers to turn feedback into action

Research

DIY research: how to collect UX feedback on your own

Product

Bringing human insights to more decisions: July 2021 Product Release

Product

Introducing short test: validate any decision with five-minute video responses

Product

Save time with machine learning-powered data visualizations

Why B2B companies need to compete on great CX to win over customers

One year on: The Espresso Webinar Series, part five

Design

Insights that drive innovation

Rebranding the UserTesting Panel: what’s changing?

4 tips for healthcare product managers to turn feedback into action

DIY research: how to collect UX feedback on your own

Bringing human insights to more decisions: July 2021 Product Release

Introducing short test: validate any decision with five-minute video responses

Save time with machine learning-powered data visualizations

Why B2B companies need to compete on great CX to win over customers

One year on: The Espresso Webinar Series, part five

How to get started with user feedback