Product releases

UserTesting product releases

Check out the latest features and updates to UserTesting

January 2024 product release

Capture human insight more efficiently throughout the customer journey

To build exceptional experiences, organizations need to understand their customer’s perspective across multiple touch points at the speed their business requires.

We’re pleased to be launching new product features to help teams capture human insight throughout the customer journey more efficiently. Our latest features help teams better understand their customer journey through mobile testing and capture diverse perspectives across multiple experience touchpoints, uncover more with AI-powered insights, and drive their experience research programs with more efficiency through streamlined user management and a new network management integration.




Capture diverse perspectives across multiple experience touchpoints. 

Mobile templates and guides: Ten new templates and guides for retail, entertainment, travel, healthcare, and more provide a flexible, fast, and cost-effective understanding of the holistic customer experience to better understand the complete customer journey across channels.


Previous product releases