Support plans that meet your needs
UserTesting offers three levels of support for our customers using the UserTesting, UserZoom, or EnjoyHQ platforms. All customers receive support 24 hours a day, 5 days a week.
Get the extended support you need, when you need it most. Premier Support provides faster, enhanced access to our technical support specialists and the ability to connect directly with research and product experts.
Award-winning support team
The UserTesting support team has been recognized by the Stevie awards seven years in a row, highlighting our commitment to customer satisfaction.