Get the extended support you need, when you need it most. Premier Support provides faster, enhanced access to our technical support specialists and the ability to connect directly with a dedicated team of experienced UX researchers.
Premier Support customers receive unlimited access to Power Sessions, which are 30-minute online meetings with our research and product experts for 1:1 guidance on your testing.
Premier Support customers receive priority access to our support team. Customers can talk or chat with technical support specialists 24 hours a day, five days a week. Emails sent during support hours are guaranteed a one-hour first-response time.