Retail & ecommerce

Fashion & Apparel

Burberry + UserTesting

Watch how Burberry improved their app experience and their development of personalized content

Remote video URL
  • 4.9
    Rating on the App Store (up from 4.6) since working with UserTesting
  • 200%
    Increase in customer interaction with personalized content
  • Insights from contributors helped market key features, including appointment booking
UserTesting means we can reach out to customers remotely - at their homes in London or at their offices in New York. Having diverse perspectives for all the products we create is vital to our success.
omar musa - burberry
Omar Musa Director of Product Design & UX, Burberry
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