Retail and ecommerce

Fashion & Apparel

Burberry + UserTesting

Watch how Burberry improved their app experience and their development of personalized content

Remote video URL
  • 4.9
    Rating on the App Store (up from 4.6) since working with UserTesting
  • 200%
    Increase in customer interaction with personalized content
  • Insights from contributors helped market key features, including appointment booking
UserTesting means we can reach out to customers remotely - at their homes in London or at their offices in New York. Having diverse perspectives for all the products we create is vital to our success.
omar musa - burberry
Omar Musa Director of Product Design & UX, Burberry
  • Read how Walmart Canada scales their UX practice
  • Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.
    Watch how PSA crafted their Grade Reveal experience and Collectors developed functionality for the Goldin Auctions website
  • Witness how Chico's uses fast feedback and video insights to grow its loyal customer base
  • Learn how Motorpoint used insight from customers to build a sleek car buying experience in-store and on the company's website