Customer Experience Resources
Expand your customer-centric knowledge
JANELLE ESTES AND MICHAEL MACE As we close out 2020 and plan for a 2021 recovery, it's clear that connecting to and empathizing with customers will be essential to respond to the new normal and navigating the opportunities and challenges of this strange new world.
Join UserTesting’s Chief Insights Officer, Janelle Estes, and VP of Market Strategy, Michael Mace, will share actionable strategies to help you expand your methods and approaches for gathering, analyzing, and acting on customer insights, whether you’re a team of one or part of a cross-functional company-wide initiative.

