Pulse Report: Retail, Q3 2025

Retail is facing more complexity than ever, driven by technology shifts, economic pressure, and fast-changing shopper expectations. In this environment, delivering meaningful experiences goes beyond convenience or price—it’s about trust, relevance, and how well brands respond to real-time shopper needs.

The Retail Pulse series delivers direct insights from consumers, offering a clear view into the behaviors, preferences, and perceptions shaping retail across categories, channels, and generations. Each edition captures how people are responding to change—and what that means for the future of brand engagement.

In this quarter’s report, we explore the real-time signals shaping decision-making in Q3