As retailers move into the second half of 2025, they continue to face significant shifts in consumer behavior driven by economic uncertainty and advancing technologies. From the impact of tariffs on spending to changing perceptions of AI, staying ahead of these evolving expectations is more critical than ever.

To help you navigate what’s changing and what’s next, UserTesting surveys over 400 retail consumers each quarter across five countries. The result? Actionable insights into how consumers think, feel, and shop—both online and in-store.

Join Bobby Meixner, VP, Solution Marketing at UserTesting, as he walks through the highlights of the Q2 2025 Retail Pulse Report. You'll get timely takeaways on how to evolve your CX strategy, build loyalty, and align with emerging consumer values.

In this webinar, you'll discover: 

• Why trust in AI-powered retail experiences is rebounding—and how to harness it responsibly
• How tariff anxieties are changing spending habits, particularly among older consumers
• Why brand reputation plays a crucial role in first-time purchases
• How physical retail locations continue to build credibility in digital-first journeys

This quarterly session delivers a concise overview of the latest shopper sentiment and behavior trends, helping you sharpen your customer strategies and prepare for what's ahead.