Insights Services


Scale your research with a full-service team, embed our researchers into projects as an extension of your team to run research end-to-end.

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A team of research experts offering speed and flexibility

Unlike traditional agencies, UserTesting Unlimited Insights Services provide flexible and fast, end-to-end research with industry-specific insights. Our team of experts offers mixed-method services with decades of experience, establishing a solid foundation for long-term working relationships and ongoing improvements to products, services, and user experiences.

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    Specialized research expertise

    Leverage technical knowledge in various research techniques with our team of UX and CX specialists, with 200+ years of cumulative experience guaranteeing research quality and continuity.

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    Continuity and research quality

    Work with our research experts team to maintain quality and receive timely delivery of reports for ongoing projects.

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    Augment research capacity

    Extend your team's research capacity without additional hiring or training so you can meet your organization's growing research demands.

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    Scale research efforts

    Partner with a dedicated team to handle multiple projects simultaneously, meeting the increasing demand for user insights.

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    Clear research backlog

    Expedite the research process, catch up on pending studies, and provide valuable insights to support product and experience improvements.

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    Create templates for future studies

    Access expertly designed studies and best practices. Learn from successful research methodologies, incorporate industry-standard research principles, and continuously improve research processes.

Work with the industry's leading UX research team

UserTesting Insights Services is a team of UX and CX specialists, with 200+ years of cumulative experience guaranteeing research quality and continuity.

ux design research

Various research methods to provide you with the most valuable insights

UserTesting Insights Services provides accurate and reliable results using advanced mixed-method research studies and industry best practices for

  • Qualitative research
  • Quantitative research
  • Mixed-methods research
web solutions, design thinking, ux design, us research

Research methods include

  • Attitudes and usage study
  • Persona development
  • Persona validation
  • Agile design testing
  • Click testing surveys
  • Tree testing
  • Accessibility testing
  • A/B testing
  • Competitive benchmarking
  • Longitudinal benchmarking
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