FOR UX TEAMS

Embed human insight into more business decisions

Drive alignment across teams with human insight, backed by a proven framework for adoption, momentum, and success.

Remote video URL

Satisfy your organization's need for fast customer insight

The UserTesting Human Insight Platform is a scalable solution for UX teams to quickly and easily collect quality customer feedback and create better, more customer-driven experiences. Embed customer perspectives into every experience with pre-built templates created by UserTesting UX research experts.

  • Mitigating risk

    Reduce risk by testing with your target audience throughout development.

    Explore template
  • investigation icon

    Needs and frustrations discovery

    Identify opportunities to improve customer experiences or activities.

    Explore template
  • Diverse and inclusive perspectives templates

    Learn how experiences differ across groups to better serve all users.

    Explore template
  • System Usability Scale Evaluation

    Measure a product's ease of use with the System Usability Scale.

    Explore template
  • Feature prioritization

    See how users and customers prioritize different features or projects—and what matters most.

    Explore template

Scalable insights to meet the demand for customer feedback

Contributor testing speaker device on laptop sharing insights, Pat

Increase the quality of customer experiences to drive greater demand

Test the full customer journey. Validate concepts, designs, and decisions with high-quality “think out loud” feedback from your exact target audience.

Empower designers to make decisions that save time and reduce rework

Powerful visualizations for easy analysis. UserTesting works with prototyping tools designers know and love, such as: Figma, InVision, Axure, Adobe XD, and more.

UX team in meeting reviewing research

Drive alignment across teams, ensuring all insights are based on best practices

Templates, access control, approval flows, and robust governance for roles and permissions.

Partnerships and programs to ensure your success

teams icon

Consulting services

Expertise in building insights into an existing process—SAFe Agile, Agile, Waterfall, Hybrid, design thinking, and more. 

Learn more

Implementation services

Guided account configuration for InVision, Figma, Adobe XD, Sketch, Protopie, Miro, Mural, and more.

Learn more
handshake icon

Powerful partnerships

Ensure digital product teams can leverage their current technology stack while streamlining their process

Learn more

Additional resources

Blog

How to measure UX ROI and impact

UX teams often face the challenge of getting stakeholders excited about their findings and...
Team of UX designers optimizing websites and apps

Blog

Top 10 UX optimization tips

With the digital landscape continually evolving, organizations recognize the need to prioritize the users'...
Teaser Image for Resources

Guide

Buyer's guide: get the right customer insight platform

Learn what to look for in an experience research and insights platform.

friction detection

Get actionable insights today

Uncover human insights that make an impact. Book a meeting with our Sales team today to learn more.