Retail and ecommerce

Walmart + UserTesting

Learn how Walmart increases online conversions with tailored experiences for customers

Travers Korobanik, Associate Manager, Experimentation & Research

We had to figure out the ‘why’ before we could get to the ‘how.’ Understanding ‘why’ became our goal…. When we couldn’t ask ‘why’ anymore, we felt like we were getting closer to the answer.

Travers Korobanik

Associate Manager, Experimentation & Research, Travers Korobanik

  • 13%
    Increase in revenue from mobile purchases
  • Renewed focus on customer experience
  • Improved resource allocation
  • Read how Walmart Canada scales their UX practice
  • Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.
    Watch how PSA crafted their Grade Reveal experience and Collectors developed functionality for the Goldin Auctions website
  • Witness how Chico's uses fast feedback and video insights to grow its loyal customer base
  • Learn how Motorpoint used insight from customers to build a sleek car buying experience in-store and on the company's website